When adopting a hybrid work model, you must provide the right tools for your employees. A cloud-based infrastructure that delivers powerful results anytime, anywhere gives your employees a consistent…
Contact centers are the glue that connects your company to its customers. When both prospective and current clients want to contact you, these representatives end up being the face…
In a life or death situation, every second counts. Emergency services know this struggle all too well. Callers aren’t always clear at communicating their location and the current methods…
How is your business integrating mobile? As a wireline cable provider, you’ve more than likely already implemented triple play packages. Combo packages that include Internet, TV, and telephone have…
Secure communications have always been a focal point for most businesses, but until recently, many companies relied on outdated and ineffective privacy and security measures to secure information being…
Few industries are as competitive as the telecommunications and softphone industry. With the global mobile VoIP market expected to reach $145 billion by 2024, communication service providers (CSPs) must…
B2B-based businesses need more than just advanced functionality, they need brandable solutions that build professionalism. Branding plays a large part in how recognizable a company is.
The hospitality industry is defined by its rating standards and the quality of the experience each guest receives. Hotels must provide their guests with access to everything they may…
Voice over internet protocol (VoIP) technology has changed the way consumers approach traditional communications. The adoption of VoIP technology has created a unique opportunity for tech-savvy businesses, such as…
Access to communications technology is a necessity in most industries today. Yet, the healthcare industry continues to lag behind, instead relying on outdated systems that struggle to cope with…