# Cloud Softphone

White-label VoIP softphone apps for providers and enterprises that need branded calling, messaging, and collaboration.

Canonical URL: /cloud-softphone
Markdown URL: /cloud-softphone.md

## Overview
Cloud Softphone is Acrobits' white-label app platform for launching branded VoIP softphone experiences across mobile and desktop. It helps teams avoid the cost and timeline of building and maintaining their own calling applications.

## What It Supports
- iOS, Android, Windows, and macOS app experiences.
- Voice calling, video calling, messaging, conferencing, push notifications, transfers, custom web tabs, and integrations.
- Provider branding, app publishing support, and managed updates.
- Compatibility with standard SIP environments and major PBX or softswitch systems.

## Best Fit
Cloud Softphone is best for communication service providers, UCaaS teams, enterprises, and resellers that want a branded softphone without owning the full app engineering and maintenance burden.

## Frequently Asked Questions
### What kind of support do you provide?
We provide comprehensive technical support including documentation, integration guides, and dedicated support channels. Our team assists with setup, configuration, and ongoing maintenance to ensure your softphone deployment runs smoothly.

### Do you support file transfer and picture sharing?
Our white label softphone does have a picture transfer and file transfer feature. Users can add it to their bundle with a simple checkbox or by acquiring our [multi-party messaging premium feature](https://acrobits.net/features/multi-party-rich-messaging/). We make collaboration easy by enabling picture and file transfer across a wide range of devices and operating systems.

### Do you have a reseller program?
Yes, we offer a reseller program for partners looking to offer Cloud Softphone to their customers. Contact our sales team to learn more about partnership opportunities and volume pricing.

### Do you support push notifications?
Yes, Cloud Softphone supports push notifications on both iOS and Android platforms. This ensures users receive incoming calls and messages reliably, even when the app is in the background or the device is in battery saver mode.

### How can I go live and what are the payment methods?
Going live is straightforward. Once your app configuration is complete and approved, we handle the app store submission process. We accept various payment methods including credit cards, wire transfers, and invoicing for enterprise customers.

### Does Cloud Softphone Include an SDK?
Cloud Softphone is a complete white-label solution that doesn't require SDK integration. However, if you need deeper customization, we also offer SDK options for developers who want to build their own applications using our technology.

### How does Acrobits ensure compliance with industry regulations, such as HIPAA or GDPR?
Acrobits takes compliance seriously. Our platform supports encryption for voice and messaging, and we provide the tools needed for organizations to meet HIPAA, GDPR, and other regulatory requirements. We can provide Business Associate Agreements (BAA) for healthcare customers.

### What is the pricing model for your white label softphone service?
We offer usage-based pricing that scales with your business. Unlike per-user pricing models, you only pay for what you use. Contact our sales team for a customized quote based on your expected usage and feature requirements.