# Secure External SIP Provisioning

External SIP provisioning. Keep your SIP credentials safe while supporting deeper configuration and more varied account parameters.

Canonical URL: /features/external-provisioning
Markdown URL: /features/external-provisioning.md

## Seamless user provisioning, full control
Provision accounts via QR, SMS, or web. Hide credentials, enforce policies, and tailor configurations with the External Provisioning API.

- Flexible setup, strong security: External Provisioning API hides SIP credentials while giving providers full control.
- Granular feature control: Create and apply value-added services per user through SIP provisioning and per-user configuration.
- Precise access management: Set logout rules, enforce session limits, and revoke access instantly for security and compliance.
- Built-in workflow: External provisioning is baked into the Cloud Softphone backend for easy access and usage.

## Use Cases
- Hide SIP credentials from users: Let users log in with email or ID while keeping SIP credentials hidden for security and easy access.
- Customize features per user: Enable or disable features like messaging or call settings to tailor each account.
- Assign unique IDs automatically: Generate and assign unique tracking IDs for each device during provisioning to streamline management.

## Business Impact
- External Provisioning API keeps SIP credentials hidden while connecting providers and users securely.
- Bridge user interactions with a flexible, secure solution for seamless, error-proof experiences.
- Supports Metaswitch, Netsapiens, Broadsoft, and other common VoIP infrastructures.

## Related Features
- Softphone desktop app
- Unified login
- App publishing service

## Frequently Asked Questions
### What is external provisioning?
A secure way to provision SIP accounts through an external API while hiding credentials from end users.

### How does it improve security?
Credentials stay hidden, and providers can enforce logout rules, session limits, and instant revocation.

### Can I customize features for individual users?
Yes. You can enable or disable features per user and apply granular configurations during provisioning.

### Which VoIP systems does it support?
It works with Metaswitch, Netsapiens, Broadsoft, and other common VoIP infrastructures.

### How does user management work?
Provision via QR, SMS, or web, assign unique device IDs, and manage access centrally.

### Is it scalable for large deployments?
Yes. Built-in external provisioning streamlines onboarding while keeping control and security intact at scale.