# Custom Tabs With Web View

Turn user engagement into profit. Add web tabs that showcase promotions, usage data, or any web content without friction.

Canonical URL: /features/web-tab-views
Markdown URL: /features/web-tab-views.md

## Create flexible web tabs for support, sales, or content
Turn each tab into a live extension of your business. From sales pages to help centers, update everything on your side

and open up new revenue opportunities.

- Your app, your way: Combine billing, usage insights, support, and other types of content into one integrated experience that evolves with your business.
- Engaging in-app experience: Match your industry needs with embedded custom web tabs. Let every user find exactly what they want, right away.
- New revenue possibilities: Create new revenue streams by highlighting loyalty programs, exclusive offers, and premium upgrades directly within your app.
- Easy integration: Low-code development with full support for multiple frontend web development languages makes it easy to add new content to your softphone app.

## Use Cases
- Link to your company website: Give users easy access to important information within your app.
- Customer support site: Make accessing FAQs, tutorials, and live chat seamless for your users.
- Web-based application: Add specialized capabilities like booking, billing, or ordering services to your app.

## Business Impact
- Drive revenue with special offers: Display real-time promotions and discounts that encourage users to purchase directly within your app.
- Integrated account management: Provide a dashboard where users can view their usage, billing details, and payment history without leaving your app.
- Build customer loyalty programs: Embed a rewards system where users earn points for using your services and redeem them for exclusive benefits.
- Expand your sales channels: Partner with e-commerce platforms to let users shop directly from your app, creating additional revenue streams.
- Social media integration: Embed social media feeds or messaging platforms directly into your branded app to consolidate communication channels.
- Create community engagement: Foster a community space where users can interact, share experiences, and provide valuable feedback.

## Related Features
- Multi-party rich messaging
- Contact hub
- White-label video conferencing

## Frequently Asked Questions
### What types of content can I add?
You can add billing systems, customer support sites, company websites, web-based applications, promotional content, account management dashboards, loyalty programs, social media feeds, or any web-based content.

### How do custom tabs create new revenue?
You can highlight loyalty programs, exclusive offers, premium upgrades, and special promotions directly within your app, creating additional revenue streams from existing users.

### Can I customize the appearance?
Yes, you maintain complete design and visual control. Your brand stays front and center with white-label freedom.

### Can I add multiple tabs?
Yes, you can combine multiple types of content like billing, usage insights, support, and other services into one integrated experience.

### How does this improve my softphone user experience?
Users can access key services without leaving your app, creating a seamless experience that matches your industry needs and keeps users engaged.

### Can I update the content without app updates?
Yes, since the content is web-based, you can update it in real-time without requiring users to download app updates.

### Can I integrate third-party services?
Yes, you can embed any web-based service or partner with e-commerce platforms to create additional functionality within your app.