# White-Label Softphone for Hospitality | Acrobits

Carrier-grade voice and messaging for hotel staff and guests on any iOS or Android device. Works with your existing infrastructure. You pay only for users who actually use it.

Canonical URL: /industries/hospitality
Markdown URL: /industries/hospitality.md

## Replace the desk phone. Keep the PBX. Under your brand.
Carrier-grade voice and messaging for hotel staff and guests on any iOS or Android device. Works with your existing infrastructure. You pay only for users who actually use it.

## How hospitality operators and partners use our softphone
- Regional Carrier, Multi-Property Hotel Group: Delivers branded app to a 10-property hotel chain. Each property got its own branded variant from the carrier's single Acrobits portal.
- PMS Integrator, Voice at Check-in/Checkout: Embeds calling into the check-in flow. Guest scans the QR on the keycard sleeve. Phone configures. Calls work. At checkout, Account Removal Reporter cuts access.
- Brand HQ Franchise Standardization Mandate: Standardizes a brand-mandated app across 12 franchised properties from one portal. Per-property feature flags keep operational independence intact.
- Hotel Group, Bedside Handset Retirement: Replaces per-room landlines with staff softphones. PBX stayed in place. Per-room landline cost dropped to zero.
- Full-Stay Guest and Staff Experience, Single App: Unifies guest and staff workflows in one white-labeled surface. Web Tabs and IPC SDK eliminate context-switching across calling, room service, loyalty, and PMS.
- Post-Acquisition, Multi-PBX Client Standardization: Unifies four inherited back-ends behind one white-labeled client. Brand and staff experience stabilize while back-end migrations run on the operator's timeline.