# Carrier-Grade Voice for Logistics & Delivery | Acrobits

Embedded calling for drivers, dispatchers, and warehouse staff. Native SIP, number masking, active-user billing. First call in 3 hours.

Canonical URL: /industries/logistics
Markdown URL: /industries/logistics.md

## Carrier-grade calling that survives the road.
Native voice and messaging for drivers, dispatchers, and warehouse staff: embedded in the platform you already operate. Native SIP, not WebRTC. You pay only for users who actually call.

## How logistics platforms and operators use our softphone
- Last-Mile Delivery Platform, SDK Embed: Embeds calling via SDK. Numbers stay masked. Calls log to the platform's audit system. Drivers never leave the app.
- Freight Broker, Dispatcher-Console Integration: Replaces personal-phone workflow. Dispatcher dashboard runs in a custom web tab inside the app. Drivers and brokers see one app for calls + routing.
- Radio-Dependent Fleet Operator, Push-to-Talk Hardware Sunset: Replaces sunsetting radio hardware with a branded softphone on existing iOS and Android devices. Push-to-talk behavior preserved, handset budget line removed.
- Carrier Serving a Regional Logistics SaaS, Channel Partner: White-labeled the Acrobits app and resold it to a regional logistics SaaS. The SaaS embedded the app under their own brand for the driver fleet.
- Logistics SaaS Vendor, Reseller Catalog Exit: Moves calling from a resold catalog line to an owned white-label product. The SaaS controls price, roadmap, and feature flags. Vendor price increases stop reaching the customer.
- Fleet Communications Platform, WebRTC Reliability Migration: Migrates the calling layer from WebRTC to native SIP. TLS-on-443 fallback handles CGNAT. Drop-call ticket category closed.