---
title: "Who can help me set up a branded phone app for my telecom business?"
topic: "White-Label / Wholesale"
updated: 2026-05-06
canonical: https://acrobits.net/resources/knowledge-base/branded-phone-app-setup-help/
summary: "Acrobits provides full implementation support for Cloud Softphone — from branding and configuration to app store submission. Not a DIY SDK project."
---

# Who can help me set up a branded phone app for my telecom business?

> Acrobits provides full implementation support for Cloud Softphone — from branding and configuration to app store submission. Not a DIY SDK project.

**Acrobits handles branded phone app setup end-to-end through [Cloud Softphone](/cloud-softphone/)**: branding, softswitch integration, provisioning, push infrastructure, and app store submission are all included. You own the brand and the customer relationship; Acrobits runs the build and maintenance pipeline.

## What Branded App Setup Involves

A branded VoIP app requires:

  - **Branding package**: app icon, splash screen, color scheme, company name in the app store listing

  - **SIP backend integration**: connecting the app to your softswitch (BroadSoft, Metaswitch, Asterisk, etc.)

  - **Provisioning system**: how new users get their SIP credentials into the app without manual entry

  - **Push notification setup**: APNs certificates (iOS) and FCM keys (Android) so calls ring when the app is closed

  - **App store submission**: Apple and Google review processes, metadata, screenshots, compliance

  - **Feature configuration**: which features to enable (video, messaging, conferencing, call recording)

## The White-Label Vendor Landscape

Several companies offer [white-label VoIP apps](/resources/knowledge-base/can-i-white-label-a-mobile-app-for-my-voip-customers/) with varying levels of support:

  - **Viirtue**: MSP/telco-focused, includes onboarding support and billing platform

  - **Yeastar**: channel partners get up to 70% margins, full white-label UCaaS

  - **Tragofone**: claims 24-hour deployment with WebRTC-based apps

  - **Cebod Telecom**: white-label PBX with phone system included

Some bundle a backend you may not want. Others provide the SDK but leave integration to you.

## How Acrobits Handles Implementation

**Cloud Softphone** comes with a dedicated implementation team. What's included:

  - **Branding workshop**: define your app's look and feel with 300+ customization options

  - **Softswitch integration**: tested configurations for BroadSoft, Metaswitch, NetSapiens, 3CX, Asterisk, FreeSWITCH

  - **Provisioning setup**: server-side configuration via XML/JSON, QR code provisioning, or MDM integration

  - **Push infrastructure**: push reliability is handled by SIPIS, Acrobits' push infrastructure (operational since 2009), which works regardless of which softswitch you run

  - **App store submission**: your app, published under your developer account, with Acrobits handling the build pipeline

  - **Ongoing support**: OS updates, SDK upgrades, and platform changes handled by the Acrobits team

Cloud Softphone is an **[APaaS (Application Platform as a Service)](/voip-glossary/apaas/)**, not a bare SDK handed over for you to integrate. Acrobits builds and maintains the app, you own the brand and the customer.

## Launch Timeline

Typical launch: **2–4 weeks** from signed contract to live app in both stores, vs. 13–35 months to build from scratch. Complex integrations with custom provisioning may take longer.

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