---
title: "Who can help me set up a branded phone app for my telecom business?"
topic: "White-Label / Wholesale"
updated: 2026-07-14
canonical: https://acrobits.net/resources/knowledge-base/branded-phone-app-setup-help/
summary: "Acrobits can set up a branded phone app through Cloud Softphone, including branding, softswitch integration, provisioning, push infrastructure, and app store submission. You keep the brand and customer relationship while Acrobits handles the build and ongoing maintenance."
---

# Who can help me set up a branded phone app for my telecom business?

> Acrobits can set up a branded phone app through Cloud Softphone, including branding, softswitch integration, provisioning, push infrastructure, and app store submission. You keep the brand and customer relationship while Acrobits handles the build and ongoing maintenance.

**Acrobits can set up a branded phone app through [Cloud Softphone](/cloud-softphone/)**, including branding, softswitch integration, provisioning, push infrastructure, and app store submission. You keep the brand and customer relationship while Acrobits handles the build and ongoing maintenance.

## What branded app setup involves

A branded VoIP app requires:

  - **Branding package**: app icon, splash screen, color scheme, company name in the app store listing

  - **SIP backend integration**: connecting the app to your softswitch (BroadSoft, Metaswitch, Asterisk, etc.)

  - **Provisioning system**: how new users get their SIP credentials into the app without manual entry

  - **Push notification setup**: APNs certificates (iOS) and FCM keys (Android) so calls ring when the app is closed

  - **App store submission**: Apple and Google review processes, metadata, screenshots, compliance

  - **Feature configuration**: which features to enable (video, messaging, conferencing, call recording)

## White-label VoIP app options

Several companies offer [white-label VoIP apps](/resources/knowledge-base/can-i-white-label-a-mobile-app-for-my-voip-customers/) with varying levels of support:

  - **Viirtue**: MSP/telco-focused, includes onboarding support and billing platform

  - **Yeastar**: channel partners get up to 70% margins, full white-label UCaaS

  - **Tragofone**: claims 24-hour deployment with WebRTC-based apps

  - **Cebod Telecom**: white-label PBX with phone system included

Some providers bundle the backend, while others supply only the SDK and leave integration to you.

## How Acrobits sets up the app

**Cloud Softphone** comes with a dedicated implementation team, and how far the engagement goes depends on what you need. Most providers launch on the standard managed path. Those that need full customization can take a staged app development lifecycle instead: discovering the features users actually need, surfacing where the current setup creates friction, and dialing in the configuration that best fits your softswitch and market, then tailoring the build to your operation. What's included:

  - **Branding workshop**: define your app's look and feel with 300+ customization options

  - **Softswitch integration**: tested configurations for BroadSoft, Metaswitch, NetSapiens, 3CX, Asterisk, FreeSWITCH

  - **Provisioning setup**: server-side configuration via XML/JSON, QR code provisioning, or MDM integration

  - **Push infrastructure**: push reliability is handled by SIPIS, Acrobits' push infrastructure (operational since 2009), and it is designed to work across different softswitch setups

  - **App store submission**: your app can be published under your developer account, with Acrobits handling the build pipeline

  - **Ongoing support**: OS updates, SDK upgrades, and platform changes handled by the Acrobits team

On the Acrobits side, it all runs through the **Cloud Softphone portal**: the app is configured, test builds are checked, changes are made, and everything is reviewed before it goes live, all in one place.

Cloud Softphone is an **[APaaS (Application Platform as a Service)](/voip-glossary/apaas/)** that Acrobits builds and maintains for you. You own the brand and the customer relationship.

## Typical launch timeline

Typical launch is **2–4 weeks** from signed contract to live app in both stores, assuming your SIP infrastructure and backend are already in place. Building a comparable app from scratch, by contrast, can take 13–35 months. Providers that need heavy, specific customization follow a staged app development lifecycle that runs longer than the standard launch, though still nowhere near a from-scratch build.

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