---
title: "What softphone works with BroadSoft?"
topic: "White-Label / Wholesale"
updated: 2026-07-09
canonical: https://acrobits.net/resources/knowledge-base/what-softphone-works-with-broadsoft/
summary: "Cloud Softphone by Acrobits is a white-label softphone platform for BroadSoft (Cisco BroadWorks) operators. Communications Service Providers, MSPs, and CLECs use it to launch a fully branded iOS and Android app for their subscribers."
---

# What softphone works with BroadSoft?

> Cloud Softphone by Acrobits is a white-label softphone platform for BroadSoft (Cisco BroadWorks) operators. Communications Service Providers, MSPs, and CLECs use it to launch a fully branded iOS and Android app for their subscribers.

# What Softphone Works with BroadSoft?

**Cloud Softphone** by Acrobits is a [white-label softphone](/voip-glossary/white-label-softphone/) platform for BroadSoft (Cisco BroadWorks) operators. Communications Service Providers, MSPs, and CLECs use it to launch a fully branded iOS and Android app for their subscribers.

## Why Cloud Softphone works with BroadSoft

  - **Native BroadWorks extensions.** Cloud Softphone supports XSI directories, call center queue management, visual voicemail, and BLF: features that use BroadWorks APIs beyond basic SIP registration.

  - **Push notifications via [SIPIS](/voip-glossary/sipis/).** Acrobits' SIPIS push infrastructure has been used for call delivery since 2009. Subscribers receive calls on iOS and Android even when the app is fully backgrounded.

  - **Your brand, not ours.** The app appears in the App Store and Google Play under your operator name. Logos, colors, feature set, and app name are all yours.

  - **Works with any SIP-compliant softswitch.** Operators who later migrate off BroadSoft do not need to rebuild their subscriber app.

## Groundwire for retail users

For individual users, **Groundwire** ($9.99 one-time, no subscription) is Acrobits' retail SIP client. It also [works with BroadSoft and any other SIP provider](/resources/knowledge-base/groundwire-compatibility/).

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