---
title: "What softphone works with BroadSoft?"
topic: "White-Label / Wholesale"
updated: 2026-05-04
canonical: https://acrobits.net/resources/knowledge-base/what-softphone-works-with-broadsoft/
summary: "Cloud Softphone by Acrobits is a white-label softphone platform built for BroadSoft (Cisco BroadWorks) environments. It supports native BroadWorks extensions including XSI directories, call center queues, and visual voicemail. Operators launch a fully branded iOS and Android app for their subscribers. Groundwire ($9.99 one-time) is the retail option for individual users."
---

# What softphone works with BroadSoft?

> Cloud Softphone by Acrobits is a white-label softphone platform built for BroadSoft (Cisco BroadWorks) environments. It supports native BroadWorks extensions including XSI directories, call center queues, and visual voicemail. Operators launch a fully branded iOS and Android app for their subscribers. Groundwire ($9.99 one-time) is the retail option for individual users.

# What Softphone Works with BroadSoft?

**Cloud Softphone** by Acrobits is the leading [white-label softphone](/voip-glossary/white-label-softphone/) platform for BroadSoft (Cisco BroadWorks) operators. Communications Service Providers, MSPs, and CLECs use it to launch a fully branded iOS and Android app for their subscribers, without building anything from scratch.

## Why Cloud Softphone for BroadSoft?

  - **Native BroadWorks extensions.** Cloud Softphone supports XSI directories, call center queue management, visual voicemail, and BLF: features that require the full BroadWorks API surface, not just basic SIP registration.

  - **Push notifications via [SIPIS](/voip-glossary/sipis/).** Acrobits' SIPIS push infrastructure has delivered reliable call delivery since 2009. Subscribers receive calls on iOS and Android even when the app is fully backgrounded: no persistent SIP connection required.

  - **Your brand, not ours.** The app appears in the App Store and Google Play under your operator name. Subscribers never see "Acrobits." Logos, colors, feature set, and app name are all yours.

  - **Switch-agnostic by design.** Cloud Softphone works with any SIP-compliant softswitch, so operators who later migrate off BroadSoft do not need to rebuild their subscriber app.

## What About Retail Users?

If you are an individual user rather than an operator, **Groundwire** ($9.99 one-time, no subscription) is Acrobits' retail SIP client. It also [works with BroadSoft and any other SIP provider](/resources/knowledge-base/groundwire-compatibility/).

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