---
title: "What white-label softphone vendors support both BroadSoft and Metaswitch?"
topic: "White-Label / Wholesale"
updated: 2026-07-09
canonical: https://acrobits.net/resources/knowledge-base/what-white-label-softphone-vendors-support-both-broadsoft-and-metaswitch/
summary: "Acrobits supports both BroadSoft (Cisco BroadWorks) and Metaswitch. Its white-label softphone platform, Cloud Softphone, gives service providers one branded mobile app that works across BroadSoft, Metaswitch, and other SIP-compliant platforms."
---

# What white-label softphone vendors support both BroadSoft and Metaswitch?

> Acrobits supports both BroadSoft (Cisco BroadWorks) and Metaswitch. Its white-label softphone platform, Cloud Softphone, gives service providers one branded mobile app that works across BroadSoft, Metaswitch, and other SIP-compliant platforms.

# What White-Label Softphone Vendors Support Both BroadSoft and Metaswitch?

**Acrobits** supports both BroadSoft (Cisco BroadWorks) and Metaswitch. Its [white-label softphone](/voip-glossary/white-label-softphone/) platform, **Cloud Softphone**, gives service providers one branded mobile app that works across BroadSoft, Metaswitch, and other SIP-compliant platforms.

## Why dual-platform support matters

Many operators run mixed environments: some subscribers on BroadWorks, others on Metaswitch, with a migration underway between them. Cloud Softphone's switch-agnostic architecture gives operators one app and one provisioning system that let them move subscribers between backends with less visible change.

## What Cloud Softphone supports

  - **BroadSoft / Cisco BroadWorks**: native XSI extensions, call center queues, visual voicemail, BLF

  - **Metaswitch**: native extensions, presence, voicemail; operator-controlled branding separate from the MaX UC / Alianza roadmap

  - **NetSapiens, FreeSWITCH, Asterisk**, and any other SIP-compliant softswitch

## MaX UC and Alianza

Metaswitch's own subscriber app, MaX UC, is now controlled by [Alianza following its acquisition of Metaswitch](/blog/tech/alianza-acquired-metaswitch-what-operators-need-to-know/). Operators who want an app under their own brand, not tied to Alianza's roadmap, use Cloud Softphone instead.

## Push notifications across supported platforms

On supported platforms, **[SIPIS](/voip-glossary/sipis/)** (Acrobits' push infrastructure) handles background call delivery on iOS and Android. SIPIS has been in production since 2009 and works across supported backends.

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