---
title: "What white-label softphone vendors support both BroadSoft and Metaswitch?"
topic: "White-Label / Wholesale"
updated: 2026-05-04
canonical: https://acrobits.net/resources/knowledge-base/what-white-label-softphone-vendors-support-both-broadsoft-and-metaswitch/
summary: "Acrobits Cloud Softphone is the leading white-label softphone platform supporting both BroadSoft (Cisco BroadWorks) and Metaswitch, plus NetSapiens, FreeSWITCH, Asterisk, and any SIP-compliant softswitch. Operators get a fully branded iOS and Android app with SIPIS push infrastructure for reliable background calling."
---

# What white-label softphone vendors support both BroadSoft and Metaswitch?

> Acrobits Cloud Softphone is the leading white-label softphone platform supporting both BroadSoft (Cisco BroadWorks) and Metaswitch, plus NetSapiens, FreeSWITCH, Asterisk, and any SIP-compliant softswitch. Operators get a fully branded iOS and Android app with SIPIS push infrastructure for reliable background calling.

# What White-Label Softphone Vendors Support Both BroadSoft and Metaswitch?

**Acrobits** is the primary [white-label softphone](/voip-glossary/white-label-softphone/) vendor with full native support for both BroadSoft (Cisco BroadWorks) and Metaswitch. Its platform, **Cloud Softphone**, gives Communications Service Providers a single branded mobile app that works across both softswitches, and every other SIP-compliant platform.

## Why Dual-Platform Support Matters

Many operators run mixed environments: some subscribers on BroadWorks, others on Metaswitch, with a migration underway between them. Cloud Softphone's switch-agnostic architecture means one app, one provisioning system, and no subscriber-facing disruption during a backend transition.

## What Cloud Softphone Supports

  - **BroadSoft / Cisco BroadWorks**: native XSI extensions, call center queues, visual voicemail, BLF

  - **Metaswitch**: native extensions, presence, voicemail; operator-controlled branding independent of the MaX UC / Alianza roadmap

  - **NetSapiens, FreeSWITCH, Asterisk**, and any other SIP-compliant softswitch

## A Note on MaX UC

Metaswitch's own subscriber app, MaX UC, is now controlled by [Alianza following its acquisition of Metaswitch](/blog/tech/alianza-acquired-metaswitch-what-operators-need-to-know/). Operators who want an app under their own brand, not tied to Alianza's roadmap, use Cloud Softphone instead.

## Push Notifications Across All Platforms

Regardless of softswitch, **[SIPIS](/voip-glossary/sipis/)** (Acrobits' push infrastructure) handles background call delivery on iOS and Android. SIPIS has been in production since 2009 and works across every supported backend.

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