Call Recording Options

Configure the settings to manage call recordings in Groundwire.

Available Settings

Select > Settings > Preferences > Call recording.

Show call recording button - Enable (default) or disable the Recording button on the active call screen.
Record All Calls - Enable or disable (default).
Split participant channels - Enable or disable (default).
Recording format - Set the format:
WAV µ-law (8 kHz) (default)
WAV PCM16 (16 kHz)
Ogg Opus (48 kHz)
Automatically delete recordings - Set a duration to keep the recordings in the application, so that old ones are deleted according to the schedule and do not take up space in the mobile device:
Keep forever (default)
After a week
After two weeks
After a month
After two months
After three months
After six months .
Warning beep - Enable (default) or disable.
E-mail address field - Set an email address to share the recording.
Upload URL field - Set an upload URL that includes the required parameters of the POST request to upload the recording.
Recording storage - Saves the recording files in the application or the device storage (default):
Internal
External (default).

Open the Keypad tab, select > Preferences > Call Recording.

Enabled - Enable (default) or disable the Recording button on the active call screen.
Record All Calls - Enable or disable (default).
Split participant channels - Enable or disable (default).
Recording format - Set the format:
WAV µ-law (8 kHz) (default)
WAV PCM16 (16 kHz)
Ogg Opus (48 kHz) .
Automatically delete recordings - Set a duration to keep the recordings in the application, so that old ones are deleted according to the schedule and do not take up space in the mobile device:
Keep forever (default)
1 week
2 weeks
1 month
2 months
3 months
6 months .
Warning Beep - Enable (default) or disable.
Email Address field - Set an email address to share the recording.
Upload URL field - Set an upload URL that includes the required parameters of the POST request to upload the recording.

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