Determining Groundwire Version

Determine the version on the mobile device to check if the latest software is being used.

To open the Settings screen:
- Android devices - On the Main screen, select > Settings.
- iOS devices - Open the Keypad tab, select .
Select About. The software version displays on the screen.

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Official Support Channels

Contact Acrobits support for Groundwire softphone issues via the help desk, in-app tickets, or email.

Troubleshooting Groundwire

Find solutions to common Groundwire softphone issues including VoIP call quality, registration errors, and more.