Acrobits
Using Groundwire

Accessing Call History

The History tab records all the call logs from most recent to earliest. The call logs display the contact name or phone number, the call type, and the time of the call.

Android Groundwire History tab Android Groundwire History tab

Using the Call Log

  • The number in the red dot on the History tab indicates the number of missed calls.

  • Tap on the call logs to make calls.

  • Review the call recording. The Recording recording icon (1) icon denotes the call log has recording(s).

  • Touch the Information information icon (3) icon to view the details of the call.

  • Touch a magnifier glass icon (2) to filter a call from a contact.

  • Additional options: === "Android"

    • Tap All calls (4) to filter calls based on the call type: Android Groundwire filter call history
    • All calls - Restores displaying all the calls.
    • Missed calls - Displays missed calls only.
    • Recording calls - Displays recorded calls only.
    • To delete call logs, select setting icon (5):
    • Clear call history - Deletes call logs.
    • Edit mode - Deletes selected call log(s).
    • To filter calls based on the call type (4): iOS Groundwire filter call history
    • ALL - Restores displaying all the calls.
    • MISSED - Displays missed calls only.
    • RECORDED - Displays recorded calls only.
    • To delete call logs, select EDIT:
    • DELETE ALL - Deletes call logs.
    • To deleted selected call log(s), select a call log entry or more, and then select DELETE (6) > DONE (8).
    • Select and upload icon (7) to export the call logs to a CSV document. The user can then send it to other users or save it on the mobile device.

Was this guide helpful?