Using Groundwire
Making Video Calls
The device must at least have a front- or rear-facing camera to use video calls. Ensure to allow access to the device camera before placing a call.
Different SIP service providers may have different dialing requirements on the format of the phone number, such as prefixes like +countrycodenumber, 00countrycodenumber, countrycodenumber, or simply the local number. Check with your service provider about the format, then use the Number Rewriting feature to reformat your existing contact lists to match the preferred format. See the Number Rewriting section to use this feature.
- Groundwire is enabled to make video calls by default. Disable this feature if you do not want this application to make any video calls. Go to the Setting the Video Call Mode section for more information.
- You can set this application to always make video calls only. To do so, see to the Setting the Automatic Video Call Mode section to learn more about the Start video automatically setting.
Placing a Video Call
You can place video calls using Groundwire in several ways:
- To dial a phone number in the Keypad tab:
- Select the Keypad tab.
- Dial the phone number in the dialer.
- Select and hold the Call
button until you see a list of call options. - Select Video Call.
- To call a contact in the Quickdial or History tab:
- Select one of these tabs.
- Search for the contact name.
- Select and hold the Call button until you see a list of call options.
- Select Video Call.
- To call a contact in the Contacts tab:
- Search for the contact name.
- Select the Video Call
icon.
- To switch a voice call to a video call during an active call, select the Camera icon on the active call screen.
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