Groundwire User Guide

Main Screen Overview Making Voice Calls Additional Dial Actions Making Video Calls Answering or Declining Calls Forwarding Calls Mid-Call Operations Unattended (Blind) Transfer Attended (Warm) Transfer Managing Call Recordings Group Conference Calls Chat Messages Sending Messages Message Delivery Status Sending Audio Messages Managing Audio Messages Sending Media Files Managing Media Files Taking Photos and Videos Marking Conversations as Read Call History Managing Contacts Saving New Contacts Quick Dials (Speed Dial)Checking Call Usage

Using Groundwire

Marking Conversation as Read

Set unread messages as Mark as Read to get rid of notifications without deleting them.

Select the Messages tab.
Select and hold the conversation(s) (1) that has unread messages.
Select the (2) icon.
(Optional) To mark once and all unread messages as read, select > Mark all as read (3).

Select the Messages tab.
Touch EDIT.
Select the conversation(s) (1) that has unread messages.
Select MARK ALL READ (2).

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Taking Photos and Videos

Capture photos or record videos with the in-app camera and send them in Groundwire softphone chats.

Call History

Browse, filter, and review VoIP call logs and recordings in the Groundwire softphone History tab.

On this page

Marking Conversation as Read