Call Integration - Android
The call integration settings are applicable to Android devices only. By enabling call integration, the device can receive and handle concurrent SIP calls and cellular phone calls.
Call Integration Options
Users can choose to integrate Acrobits Softphone with Android phone app, including the dialer, call screen interface, and outgoing call redirection on their devices.
- To enable the integration, choose between Default or Use system dialer integration (experimental). Both options allow simultaneous GSM and SIP calls, with users able to switch between them. They differ from each other as follows:
Default - GSM calls use the phone app's call screen interface, while SIP calls use Acrobits Softphone call screen interface. **Go to the Setting Default Call Integration section for more details.
- Use system dialer integration (experimental)** - Both types of calls use the phone app’s call screen interface. **Go to the Setting System Dialer Integration section for more details.
To ensure that either SIP calls or GSM calls are handled one at a time, select Disabled**. **Go to the Disabling Call Integration section for more details.
Setting Default Call Integration
The Default** option integrates Acrobits Softphone's calls with the phone app while using separate dialers and call screen interfaces.
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On the Main screen, select
> Settings > Preferences > Call integration. -
Select Default.
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Select Outgoing calls redirection.
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On the Outgoing calls redirection screen, tap the Grant button next to Grant call redirection role.
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Select the Softphone radio button.
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Select SET AS DEFAULT.
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Enable Place outgoing calls through.
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Select the desired Handle outgoing native calls action.
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Select Outgoing call behavior, and then choose an option:
Ask - Enables the Phone app to check if Phone Service or Softphone should make the outgoing call every time.
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Always - Acrobits Softphone makes all outgoing calls.
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Select Back.
To test if the setting works, open the Phone app on your Android device, and then place a call. If Ask is chosen in step 9, a dialogue box displays to check if Phone Service or Softphone should make the outgoing call.
Setting System Dialer Integration
The Use system dialer integration (experimental) option integrates Acrobits Softphone's calls with the phone app while using the phone app dialers and call screen interfaces.
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On the Main screen, select
> Settings > Preferences > Call integration. -
Select Use system dialer integration (experimental).
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Select the NEXT button.
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Select the Enable button beside System calling account.
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Slide the switch of Softphone to the ON position.
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Select Back.
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Select the Settings
icon next to Use system dialer integration (experimental). -
Tap the Manage button next to System calling account. ** The switch of Softphone** is at the ON position.
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Select Back.
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Select System dialer configuration.
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Select Makes calls with, and then select one of the options:
Your cellular service
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Softphone
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Ask first - The Phone app checks if your cellular service or Acrobits Softphone should make the outgoing call every time.
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Select Back.
To test if the setting works, open the Phone app on your Android device, and then place a call.
If Ask first is chosen in step 11, a dialogue box displays to check if your cellular service or Softphone should make the outgoing call.
Disabling Call Integration
Select Disabled can prevent the Android device from handling concurrent SIP calls and cellular phone calls. Then, review and adjust the additional settings for disabling call integration as required to ensure proper concurrent calls operation.
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On the Main screen, select
> Settings > Preferences > Call integration. -
Select Disabled.
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Select Back.
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On the Preferences screen, select Controls > GSM call settings.
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To set the behavior of GSM calls when receiving one during a SIP call, select On GSM call, and then select:
Do nothing
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Put call on hold (default)
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Play message
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Play music
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Hold with music.
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To set the behavior of SIP calls when receiving one during a GSM call, select On SIP call, and then select:
Do nothing (default)
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Reject call.
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Select Handle GSM call when, and then choose Ringing or Answered.
Related topics:
Go to the following page for more information:
- Simultaneous SIP and GSM calls - faq.acrobits.net/simultaneous-calls-on-the-native-phone-and-the-app.
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