Troubleshooting Groundwire

Visit faq.acrobits.net/acrobits-softphone-groundwire to get detailed troubleshooting instructions.

If issues persist after the initial troubleshooting, contact Acrobits support for assistance. SIP logs may be needed to analyze the issue.

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Determining Groundwire Version

Find the installed Groundwire softphone version number on your Android or iOS device.

Backup and Reset

Back up Groundwire softphone settings and restore them after a reset or device change on Android and iOS.