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Carrier-grade calling that survives the road.

Native voice and messaging for drivers, dispatchers, and warehouse staff: embedded in the platform you already operate. Native SIP, not WebRTC. You pay only for users who actually call.

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Compatible with all major softswitches
BroadSoft
Metaswitch
Asterisk
Sangoma
Cisco
Mitel
BroadSoft
Metaswitch
Asterisk
Sangoma
Cisco
Mitel

How logistics platforms and operators use our softphone

01CARRIER-SAASCarrier Serving a Regional Logistics SaaS, Channel Partner

Carrier runs SIP, SaaS owns the customer

A carrier wanted into a regional logistics SaaS's driver fleet but had no product the SaaS could put its name on. The SaaS wanted in-app voice but didn't want to run SIP infrastructure or become a telecom company. The carrier white-labeled the Acrobits app and resold it to the SaaS, who shipped it under their own brand to the driver fleet. Carrier handled SIP, codecs, and push; the SaaS kept the customer relationship and the brand on the device.

  • White-labeled app resold under the SaaS brand for the driver fleet
  • Carrier handles SIP, codecs, and push infrastructure
  • SaaS keeps the customer relationship and brand on the device

White-labelApp resold under the SaaS brand for the driver fleet

⏱️ 3 hoursFrom starting the SDK integration to a live driver call
Customer story · Logistics

First Driver Call Shipped in Three Hours, Not Three Quarters

Noor's drivers called customers from personal numbers, invisible to dispatch. Her team embedded real calling into the driver app with the SDK, with number masking and a call log in their own systems.

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02MARGIN-OWNLogistics SaaS Vendor, Reseller Catalog Exit

Stopped marking up someone else's softphone. Started owning the calling layer.

A logistics SaaS had been bundling a third-party calling product into their platform deal — reselling catalog at a fixed markup with no control over the pricing, the roadmap, or the support SLA. When the vendor raised prices mid-contract cycle, the SaaS took the hit because the customer-facing price was locked. They white-labeled the Acrobits app under their own brand and moved calling from a resell line item to an owned product. Renewal conversations changed: the SaaS controlled the price, the feature flags, and the roadmap conversation. The vendor's next price increase didn't reach the customer.

  • Calling moved from resell line item to owned product
  • SaaS controls price, feature flags, and roadmap conversation
  • Vendor price increases stop reaching the customer P&L

Owned productWhite-label economics replace reseller markup

🖥️ 1 screenCalls, loads, and driver records in the console her team never leaves
Customer story · Logistics

How a Dispatch Team Stopped Working in Two Screens at Once

Every call meant leaving the dispatch console for a separate phone app. Ingrid put the console inside the app as a web tab and wired its buttons to the phone through the IPC SDK.

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03WEBRTC-SIPFleet Communications Platform, WebRTC Reliability Migration

WebRTC worked in the office. Stopped working in the yard.

A fleet communications platform shipped calling on WebRTC. Demos ran clean. Production broke in real logistics environments: yard Wi-Fi handoffs dropped calls, CGNAT blocked connections at gate check-ins, and drivers abandoned the in-app dialer for personal phones. The support queue filled with "call dropped mid-route" tickets that couldn't be owned by either the platform or the carrier. They migrated the calling layer to native SIP via the Acrobits SDK. TLS-on-443 fallback handled CGNAT. Local push reached backgrounded driver devices in under half a second. The drop-call ticket category closed.

  • Calling layer migrated from WebRTC to native SIP via the SDK
  • TLS-on-443 fallback restores connectivity behind CGNAT
  • Drop-call ticket category closed for yard and gate conditions

Ticket category closedNative SIP replaces WebRTC for fleet field conditions

What you can offer your logistics customers

Embed calling directly into the platform you already sell

  • SDK lets your customer drop calling inside their existing driver and dispatcher apps.
  • No second softphone icon.
  • No app-switch.
  • No second login.
  • The calling layer ships under your customer's brand.
  • Web Tabs render the dispatcher console inside the app.
  • the IPC SDK wires web-side clicks to native SIP calls — dispatchers click "Call Driver" in their existing console UI and the app places the SIP call directly.

Why logistics platforms switch to us

01

An enterprise RFP requires embedded calling and your platform lacks it

Your enterprise prospect's RFP names embedded calling as a hard requirement. A separate softphone bolted next to your platform doesn't qualify. The competitor on the shortlist ships native voice inside the driver app. The contract closes on the deployment your platform can stand up before next quarter.

02

A competitor platform shipped native voice and a differentiation gap opened

A peer logistics platform launched in-app calling last month. Your prospects are asking when you'll match it. Renewal conversations are starting to ask the same question. Differentiation gaps in logistics SaaS close fast when the missing feature is in the driver workflow.

03

A WebRTC build failed under real fleet network conditions

Your team prototyped calling on WebRTC. It worked in the office, broke in the yard, and dropped at the gate. Drivers went back to personal cells. Your engineering hours are now sunk and the customer-facing reliability gap is louder than it was before the build started.

Features that matter for logistics

Mobile SDK (iOS + Android)

Drop calling into your existing driver app. One codebase. Native push, codec, and carrier work absorbed by the SDK.

Desktop SDK

Embed calling in the dispatcher console. Mobile and desktop parity from one platform layer.

Brand on every fleet device

Calling layer ships under your customer's brand on App Store + Play Store. Acrobits is invisible.

Active-user billing API

Variable fleet headcount doesn't carry per-seat tax. The dormant share funds your margin.

Push-notification engine

Local push under 0.5s — calls reach driver devices even backgrounded and battery-optimized.

Web Tabs + IPC SDK

Dispatcher console renders inside the app as a Web Tab; IPC SDK wires "Call Driver" clicks in the web UI to native SIP calls. No console rewrite, no second tool.

Ready to see it?

30 minutes. Branded build, billing model, store-listing plan walked through end-to-end.

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