TLDR; Vendor-Independent Flexibility Softswitch-agnostic softphones work across platforms and servers, avoiding vendor lock-in and risks from sunsetting tech like Metaswitch. Key Features Multi-platform compatibility (iOS, Android, Windows). Customizable branding and strong security (HIPAA/GDPR). Benefits & Challenges Benefits: Cost-efficiency, branding flexibility, and future-proofing. Challenges: Maintaining feature parity, complex migrations, pricing models, and legacy system integration. Acrobits […]
Acrobits Groundwire is a powerful, robust SIP softphone and VoIP client that combines crystal-clear audio and video with built-in call management and conferencing. Available on both Android and iOS, it’s a secure and reliable replacement for traditional deskphones. But is it the right solution for you? In this post, we’ll discuss a few of the […]
TLDR: As MaX UC reaches it’s end-of-life, providers must decide between brand control, simplicity, or cost savings. Options include: Microsoft Teams for stability Cloud Softphone for flexibility and independence Or a reseller path for low-cost operations Each path comes with unique trade-offs in branding, customization, and long-term growth potential. Choose based on your priorities: fast […]
Groundwire and Acrobits Softphone are some of the most prominent softphone solutions on the market. But what’s the difference between them? And how do they compare regarding feature set, cost, and use cases? More importantly, which of the two should you choose for your business? Let’s discuss this, starting with a brief overview of the two […]
At Acrobits, we’ve never been good at standing still. Ever since we developed the first mobile VoIP application to appear on iTunes and Google Play, we’ve been looking for new ways to enhance our customer offerings. Always with One Goal in Mind Creating new opportunities to make our applications more compelling and the user experience […]
Softswitches play an important role in all forms of communications, both personally and professionally. But what is a softswitch exactly? A softswitch is a component of a software-defined network (SDN) that helps connect different technologies, ensure call quality, and gather any necessary metrics by establishing, maintaining, routing, and terminating sessions in VoIP networks. However, without […]
In today’s digital age, softphones have revolutionized business communication, offering flexibility and cost-effectiveness. However, this convenience comes with its own set of security challenges. Let’s dive deep into the world of softphone security, exploring how you can protect your systems from potential threats while ensuring compliance with regulatory standards. Softphone Security: Myths and Realities Before […]
Legacy PBX is on its last legs. Not only are traditional landlines a nightmare to scale, they’re also costly and complicated to manage. But is Voice-over-IP(VoIP) really such a compelling alternative? To put it another way: Is VoIP reliable enough for business use? Contrary to what some vendors might tell you, the answer’s yes. Unfortunately, […]
Choosing between VoIP vs landline for business can be a challenging decision. Which option is the most cost-effective, reliable, and feature-rich? VoIP uses your Internet connection to provide communication services and typically goes beyond voice services, unlocking integrations, rich messages, and video conferencing. On the other hand, landlines use a dedicated network with physical phones […]