Enhance Your Offering with Our Softphone Solution
Reach more endpoints and maintain your competitive edge with a fully brandable and feature-rich softphone designed for communication service providers (CSPs).
Page contents
Softphone for Telecommunications
What matters in Telecom?
Telecom Features
Support telecom teams
Telecom's challenges
Telecom industry insights
Cloud Softphone demo
Healthcare Softphone FAQs
Do you have the developers needed to maintain your own app?
Leave the support and development costs to a trusted softphone provider by deploying a fully branded app that includes same-day updates, and supports iOS, Android, and Windows operating systems.
Are you giving your customers access to the features they want?
Give your customers the best experience possible. Cloud Softphone makes it easy for you to keep up with the latest features releases, so you can focus on growing your business and reaching more endpoints.
Are you wasting resources trying to support your own app?
There’s no need to spend millions building your own softphone app. Partner with a softphone provider and you won’t need to worry about hiring developers, developing complex features, and supporting your app.
All the best features, none of the headaches
In the competitive telecom landscape, anything less than perfect isn’t good enough. That’s why partnering with the right technology providers can make all the difference.
Position your business for long-term success by partnering with a softphone provider that enables you to reach more endpoints without the need for hardware while offloading development costs and providing your customers with a best-in-class, feature-rich calling experience.
Position your business for long-term success by partnering with a softphone provider that enables you to reach more endpoints without the need for hardware while offloading development costs and providing your customers with a best-in-class, feature-rich calling experience.
Local Push Notifications
Ensure every communication is seen without draining your customer’s battery using push and local push notifications.
API & SDK for Integrations
Integrate existing applications directly into the Cloud Softphone experience using our ready-made API and the Acrobits SDK.
White Label Softphone App
Build a fully on-brand experience with our white label packages. Add your logo, brand colors, and more to make the app truly yours.
Desktop & Mobile App
Make it easy for your customers to make calls on both mobile and desktop without the need for additional hardware and applications.
Integrated Communications
Make communications easy for your customers with calling, direct messaging, group chats, and more.
Secure Messaging
Keep customer conversations private with secure messaging backed by our industry-leading encryption.
Location Reporting (E911)
Stay compliant with current 911 regulations with location reporting and full support with current E911 regulations.
Custom Web Tabs
Integrate account management, billing, and other services you offer directly within the app using custom web tabs.
Low Margins
Staying profitable means you need to offload development and support costs to your vendors.
Complex Technology
Developing best-in-class telecom solutions is complex and requires an experienced
Developing New Features
Developing new features to stay competitive requires dedicated resources and expertise.
Seamless Calling Experience
Customers expect crystal clear calling each and every call.
Telecom industry insights
See the latest insights into how communication service providers are driving even more value out of their services with Cloud Softphone.
Discover how our white label cloud softphone platform enables you to build the exact UCaaS application you need.
See our softphone for CSPs in action. Book a demo today
Book a demo today
Frequently Asked Questions
Softphone for telecom & CSPs FAQs
What is a Feature-Rich Softphone?
A feature-rich softphone is a software application that enables voice calling, messaging, and media sharing across various platforms (iOS, Android, MacOS, and Windows) without the need for traditional hardware.
Designed for CSPs, we offer more than 100 premium features that you can pick and choose from, only paying for the features you need.
Designed for CSPs, we offer more than 100 premium features that you can pick and choose from, only paying for the features you need.
Why should CSPs choose a branded softphone app?
Choosing a fully branded softphone app allows CSPs to offload development and support costs while providing customers with a seamless experience under their own brand.
It ensures the app looks and feels like their own product on a wide range of operating systems.
It ensures the app looks and feels like their own product on a wide range of operating systems.
How can a softphone app reduce CSPs’ operational costs?
By partnering with a softphone provider, CSPs can save on the resources typically required to build and support their own app, such as hiring developers and developing complex features, thereby reducing overall operational costs.
What challenges does a softphone for CSPs address?
A softphone for CSPs addresses challenges like shrinking margins, the complexity of developing telecom solutions, the need for continuous feature development, and the expectation of a seamless calling experience from customers.
What features does the softphone offer?
The softphone provides local push notifications, API & SDK for integrations, white label customization, desktop and mobile app support, integrated communications, secure messaging, and custom web tabs for integrating additional services.
How does the softphone ensure a seamless calling experience?
Our softphone leverages advanced technologies to offer crystal clear calling, reliable messaging, and secure media sharing. It’s designed to meet and exceed customer expectations for a seamless communication experience.
Can the softphone be integrated with existing applications?
Yes, the softphone can be integrated directly into your existing applications using our ready-made API and Acrobits SDK, allowing for a customized and integrated communication solution.
How can I see the softphone in action?
To witness firsthand how our softphone solution can enhance your CSP services, you can book a demo today.
This will provide insights into the features and customization options available to drive more value for your services.
This will provide insights into the features and customization options available to drive more value for your services.
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