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Replace the desk phone. Keep the PBX. Under your brand.

Carrier-grade voice and messaging for hotel staff and guests on any iOS or Android device. Works with your existing infrastructure. You pay only for users who actually use it.

Excellent4.9 out of 5 based on 121 reviewsTrustpilot
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Compatible with all major softswitches
BroadSoft
Metaswitch
Asterisk
Sangoma
Cisco
Mitel
BroadSoft
Metaswitch
Asterisk
Sangoma
Cisco
Mitel

How hospitality operators and partners use our softphone

01HOTEL-MLTBRRegional Carrier, Multi-Property Hotel Group

One portal, ten properties, ten brands

The hotel group required each property to carry its own identity, so you delivered ten branded apps from a single Acrobits portal. One operational surface, one volume pricing agreement. The eleventh property takes hours, not weeks.

  • Ten white-label variants, one portal
  • Volume pricing across the full portfolio
  • Per-property brand isolation, single operational surface

10 brands 1 portalOne carrier account, one operational surface

2,000+Bedside handsets retired across 25 hotels, PBX untouched
Customer story · Hospitality

Retired 2,000 Handsets Across 25 Hotels. Kept the PBX.

Guests had stopped using bedside phones. Camila retired the landlines, kept the working PBX, and moved room service, concierge, and check-in into a branded app on the guest's own phone.

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02PMS-VOICEPMS Integrator, Voice at Check-in/Checkout

Calling that turns on at check-in and off at checkout

Voice joins the guest journey with no front-desk workflow and no app to download. QR provisioning on the keycard sleeve configures the phone at check-in. Account Removal Reporter kills access at checkout, with no manual step.

  • QR provisioning on keycard, zero front-desk training
  • Account Removal Reporter: auto-deprovision at checkout
  • No guest app download, no separate dialer

0 manual stepsAuto-provision at check-in, auto-cut at checkout

Days, not quartersTo launch a new property's branded app
Customer story · Hospitality

One Carrier Portal Now Runs Ten Hotel Brands

Farah's carrier won a ten-property hotel group and almost built ten separate apps. Instead one master app carries every brand, each with its own front door, and a new property goes live in days.

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03FRNCH-STDBrand HQ Franchise Standardization Mandate

One brand-compliant app across every property

Brand HQ sets a compliance standard, and franchisees who miss it lose the property. Deploy one brand-compliant white-label build across all 12 properties from a single portal. Config and feature flags stay isolated per property.

  • Single white-label build, brand-compliant across all properties
  • Per-property config isolation and feature flags
  • One portal replaces 12 separate deployment workflows

Compliant at deploymentOne build, every property, no variance to flag

What you can offer your hospitality customers

Ship a branded staff and guest app per hotel customer

  • 500+ customization points.
  • Sub-branding from a single Acrobits portal, one account, multiple hotel customer apps.
  • Guests see your customer's brand on the device.
  • Full-service publishing handles store submission so you add hotel groups without adding mobile-app engineering.

Why hospitality partners switch to us

01

A hotel group issued an RFP after PBX end-of-life

The group's incumbent PBX vendor announced sunset. Procurement opened a multi-property RFP. Resellers without a branded softphone, a multi-property portal, and PMS integration get filtered out before the second round. Renewal seats turn into competitive bids overnight.

02

A PMS vendor added native voice and is selling direct

Your customer's PMS just launched calling as a bundled add-on. The hotel group's CFO is doing the math on consolidating vendors. If your softphone doesn't integrate with the PMS surface and bill on usage, the line item migrates into the PMS contract at next renewal; you lose the seat.

03

A hotel brand mandate forces property-wide standardization

The brand HQ issued a new communications standard across all properties. Franchisees who can't show a branded, brand-compliant softphone deployment lose the property. Your customer needs a consistent app across 12 properties, not 12 different deployments held together with spreadsheets.

Features that matter for hospitality

Brand on every guest and staff device

Your hotel customer's app, their name in the store, Acrobits invisible. Brand ownership on every device in every property.

Multi-tenant portal

Sub-branding from one account. Add a new hotel group or property in hours. Volume discounts span all customer apps.

Web Tabs for PMS and guest services

Embed your customer's PMS, room service menu, and loyalty portal in the app. Sell PMS-integrated comms without an app rebuild.

Active-user billing

Seasonal hotel headcount doesn't carry per-seat tax in off-season. Sell to operators with variable staffing as a margin moat.

QR provisioning

Onboard staff and guests at scale across your customer's properties. Account Removal Reporter cuts access in one API call.

Multi-property management

One portal manages multiple branded apps across a customer's property portfolio. Isolated config and feature flags per property.

Ready to see it?

30 minutes. Branded build, billing model, store-listing plan walked through end-to-end.

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