Softphone for NetSapiens
The softphone app layer that completes your NetSapiens stack
A branded softphone your NetSapiens subscribers open every day, with your services inside it
Migration Strategy CallSchedule a Migration Strategy CallAn app layer as reliable as NetSapiens
Your NetSapiens infrastructure is solid. The app in front of it should hold the same standard.
- Native NetSapiens provisioning connector: recognised as a native endpoint
- VoIP push that rings the first time
- Calls beside cellular ones, with an in-app test that picks the right strategy per device
- Message sync inside the app
Your NetSapiens deployment, inside the app.
A branded workspace tied to your cloud ID. What you configure on the platform is what your subscribers see on the phone.
Call park, already yours.
Park and retrieve using the orbits your platform already defines, with live status in the app.
Straight from the platform.
Answering rules, contacts and favorites come from NetSapiens, so there is nothing to keep in sync by hand.
Configurable per tenant.
Tiles you arrange, so each tenant opens the layout you chose for them.
Meet the NetSapiens dashboard
Give subscribers more control, right inside your branded app
Make calls, park them, choose a caller ID, and manage answering rules, all in one convenient place. Try the interactive app below to see the experience for yourself.
Everything subscribers need to manage their day-to-day calls, in one simple experience.
Why Cloud Softphone?
What your subscribers get on the platform you run.
Push that rings every time
VoIP push wakes a locked phone and the call rings.
Native NetSapiens provisioning
Marketplace integration sets up each user from your host ID, SIP settings included.
Your brand, your app
Your logo, colors, and name in the App Store and Google Play.
Desktop & mobile softphone apps
iOS, Android, Windows, and macOS from one build. Desktop adds USB and Bluetooth headsets and multi-account support.
We own the SIP stack
Cloud Softphone runs on libSoftphone, our own SIP engine. Push bugs are ours to fix, custom features ours to build.
Security & compliance
TLS and SRTP by default, ZRTP end to end, HIPAA and GDPR-friendly configuration, E911 location. 10DLC SMS now carries MMS through Sinch and Bandwidth.
An open softphone framework your CRM, billing, and AI tools live inside
Web tabs bring your services in
Anything with a URL runs inside your app and looks native. Single sign-on means the tab opens already signed in.
- Your CRM
- Billing portals
- AI assistant
- BI dashboards
- Third-party messaging
- Helpdesk and knowledge base
Our IPC SDK makes them native
An npm package you drop into any web tab, handing it the softphone's native functions so your tool behaves like part of the app.
- Live call state
- Call history
- Contacts with number matching
- Push notifications
- App badge updates
- Native desktop notifications
Straightforward licensing. OPEX that scales with you
One line item beside the platform you already run.
A standard endpoint on your NetSapiens platform
Your NetSapiens licensing stays as it is
Priced on active users, not provisioned seats
A free 30-day proof of concept
Your NetSapiens platform stays exactly as it is
Your app rises to match it
Why NetSapiens operators are upgrading. And who they trust
“This portal is incredible, as interesting to me as the app itself.”
“It's the only app that seems to be working correctly with iOS push notifications.”
“We're looking for something that's modern, where we can govern the codec, the jitter, the quality.”
“We very much like working with you. We get the very quick responses. To be honest with you, it's a rare thing in a SaaS environment.”
“I know Acrobits from using it over the years, you're a proven entity.”
Cloud Softphone by the numbers
We get the app ready. You decide when subscribers move
Most deployments run 2-4 weeks, kickoff to app store launch.
- 1
Discovery call
30 minutes on your NetSapiens setup, subscribers, and requirements.
30 min - 2
Free proof of concept
We build a working app on your platform in days. Test it beside the app you run today.
30 days - 3
Customization
Name the features, integrations, and workflows. We configure them.
1-2 weeks - 4
App Store submission
We meet Apple and Google's requirements. Your app ships under your developer account.
1-2 weeks - 5
Go live and support
You launch to your subscribers and move them at your pace. We hand over the documentation and run the training.
Operators make this move with us regularly, and our team stays with you after launch