Softphone for BroadSoft
Protect Your Brand. Protect Your Margins. Control Your Timeline.
A native BroadSoft endpoint with a built-in migration path. No disruption to your customers.
Migration Strategy CallSchedule a Migration Strategy CallContinue maximizing your BroadSoft investment
Replace UC-One without backend disruption
Migrate when you decide, not when you're forced
Own your roadmap with native Web Tabs
The Risk Is Not the Backend. It's the Application.
Changing the backend is technical. Changing the app is disruptive.
UC-One is what your subscribers open every morning. Replacing what runs behind it costs them nothing. Replacing what they hold in their hand is what costs you accounts.
Built as a True BroadSoft Endpoint
Native XSI Integration- XSI XML provisioning
- Native BroadSoft endpoint behavior
- Full feature mapping: contacts, BLF, services, Call Anywhere, and all Call Control features
- No custom development required
- Seamless provisioning. No middleware, no workflow disruption
The infrastructure you already paid for keeps earning
Many operators still run amortized BroadSoft infrastructure. Acrobits sits on top of it rather than replacing it.
You continue monetizing what you already own
You avoid forced migration timelines
You regain control over when and how you move
Replace BroadSoft with your own branded softphone.
Migration Strategy CallSchedule a Migration Strategy CallMove the backend later. The app does not move with it.
No second migration for your users, whenever you decide to switch.
- 1
Users do not migrate twice
The app they signed into on day one is the app they keep. A backend swap is invisible to them.
- 2
Embedded workflows stay operational
Web tabs, the IPC SDK and every integration you built keep running against the new backend.
- 3
CRM integrations remain intact
Contact sync, click-to-dial and screen pops survive the move untouched.
- 4
Backend transitions can be gradual and batched
Move tenants in batches on your own schedule instead of cutting everyone over in one night.
Trusted by 500+ service providers worldwide
Replacing OneUC is only the beginning.
Bring the tools you already run into the app. Developers can go further with the SDK, but a web tab needs no code.
IPC SDK enables
- Native push (APNS / Firebase) from web content
- Badges, call logs, and contact access
- In-call screen buttons (CRM popup, recording export, MOS scoring)
- Proprietary service injection and custom workflows
WebTabs enable
- Your CRM, billing portal, BI dashboards, helpdesk
- AI assistants and copilots inside the app
- Third-party messaging (e.g. Textable for US group SMS)
- Provision per tenant, productize and upsell premium tiers
Make the app yours
You own the roadmap. We stay out of your way.
Web tabs and the IPC SDK let you drop your CRM, your self-care portal, an AI agent, or third-party messaging straight into your branded app. They look native, fire native push, and switch on per tenant so you productize and upsell without waiting on us. Click around.
Pipeline in your pocket
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Quick actions
Pipeline by stage
Swipe a lane →Drop any URL into a native web tab. Your CRM, CommPortal, an AI agent, looking native, firing native push through the IPC SDK, provisionable per tenant.
Why Cloud Softphone?
What your subscribers get when UC-One goes away, and what your operations team does not have to touch.
Your Brand, Your App
Your logo, colors, and name in the App Store and Google Play. Customers download your app, not a generic softphone with your logo slapped on.
Native BroadSoft Integration
Built-in support for BroadWorks XSI: directories, BLF, voicemail, call history, and call settings. Appears as a standard SIP endpoint. No Webex or UC-One license consumed. No middleware required.
Desktop & Mobile
iOS, Android, Windows, and macOS. One codebase, one consistent experience across all devices your customers use.
24-Hour Setup
Technical setup completes in 24 hours. Most migrations take 2-4 weeks from kickoff to app store submission due to customization and review processes. We've done this hundreds of times.
Regain Control of Your Roadmap
Cisco sells Webex directly to your enterprise prospects. Zero channel conflict with Acrobits. Cloud Softphone is switch-agnostic: you control your timing and strategy. Stay on BroadWorks, migrate later, or evaluate alternatives. Your app stays the same. No double lock-in.
Eliminate the Webex Tax
BroadWorks licensing plus Webex licensing stacks to $5-13/user/month before your own margin. Cloud Softphone replaces Webex entirely. No per-seat overlay. Your OPEX drops, your margins recover.
What the Industry Is Saying About BroadSoft
“We were worried about the UC-One sunset until we found Cloud Softphone. The migration was seamless, and our customers didn't skip a beat. The branded app looks like we built it ourselves.”
“Roughly 40% of BroadWorks operators are actively evaluating alternatives to their current softphone solution.”
“BroadSoft operators have been left in limbo. The UC-One sunset forced a decision that many weren't ready to make.”
“Cisco has laid off most of the original BroadSoft engineering team. The platform is in maintenance mode.”
“Operators are increasingly frustrated. Cisco tells them BroadWorks is 'here to stay' while simultaneously pushing them toward Webex Calling. The mixed messaging is eroding trust.”
Cloud Softphone by the numbers
You may need to rethink your backend strategy
You do not need to rethink your app strategy