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Softphones articles

Hardphone vs Softphone: Key Differences, Benefits, Use Cases, & More
Hardphone vs Softphone: Key Differences, Benefits, Use Cases, & More

The telecommunications needs of businesses worldwide have changed and evolved over the past decade. Now, it’s possible to leave hardphones, a piece of hardware found on every employee’s desk for decades, behind entirely. Softphones have created a new alternative to hardphones by shifting the utility entirely to an application on mobile or desktop devices. This […]

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The Top Five Zoiper Alternatives You Need to Know About
The Top Five Zoiper Alternatives You Need to Know About

Where UCaaS solutions are concerned, to say that users are spoiled for choice would be putting it lightly. There exists a wealth of softphones, VoIP platforms, and communications tools designed for both business and personal use. Zoiper is one such tool — and if you’re here, it’s because you’re either considering a deployment or wondering […]

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What’s the Best Softphone for Large Businesses? Assessing the Top 5 Providers
What’s the Best Softphone for Large Businesses? Assessing the Top 5 Providers

In the past, business communication largely happened over email and by phone. But times have changed. While email is still as relevant as it ever was, voice communication has evolved. We live in a world of distributed work and digital experiences — a world in which legacy PBX increasingly feels like a millstone rather than […]

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Local Push: Exploring Acrobits’ Approach to Push Notifications
Local Push: Exploring Acrobits’ Approach to Push Notifications

I can’t imagine a world without push notifications. Can you? This simple app feature has become essential to virtually every app on the market. Think about it. How else would essential applications get your attention without them? And yet, it wasn’t that long ago that they didn’t exist — in a time where critics called […]

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What Is a Softphone – Your Guide To Everything About Softphones
What Is a Softphone – Your Guide To Everything About Softphones

Unified communications may be the default standard for communications experiences today, but few technologies have made UCaaS more accessible than softphones. But, what are softphones precisely? The idea of having a phone within your phone may seem strange at first. It’s safe to say softphones play an integral part in any unified communications platform, providing […]

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What’s the Real Cost of Building a Softphone App in 2024?
Softphone Apps
What’s the Real Cost of Building a Softphone App in 2024?

Communication is the lifeblood of an organization. The ability of staff to talk with each other as well as with business partners and customers in some cases ultimately determines the effectiveness of internal operations and can dictate the amount of revenue generated each quarter.   For instance, workflows are more efficient and less prone to […]

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How Can Contact Centers Get the Most Out of Softphones?
Call centers
contact centers
How Can Contact Centers Get the Most Out of Softphones?

Contact centers are the glue that connects your company to its customers. When both prospective and current clients want to contact you for sales or support, these representatives end up being the face of your company. It makes sense then to invest in the right tools and technologies that will empower these teams to do […]

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White Label Softphones: Risks & Challenges
White label softphone
White Label Softphones: Risks & Challenges

Communication is the lifeblood of your work & counting on white label softphones have become a lifesaving tool. Getting team members to work together efficiently will make or break your business. With more employees working from home or in different locations than ever, there’s now a high demand for unified communications as a service (UCaaS). […]

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