In the past, business communication largely happened over email and by phone. But times have changed. While email is still as relevant as it ever was, voice communication has evolved. We live in a world of distributed work and digital experiences — a world in which legacy PBX increasingly feels like a millstone rather than […]
Even the most skilled employees can’t be productive if they can’t collaborate effectively with their peers and management teams. That’s why companies invest heavily in communication technologies like cross-platform softphones. While companies previously relied on wired telephone systems in their offices — this isn’t the norm today. Modern organizations are now turning to a combination […]
I can’t imagine a world without push notifications. Can you? This simple feature has become essential to virtually every app on the market. Think about it. How else would essential applications get your attention without them? And yet, it wasn’t that long ago that they didn’t exist — in a time where critics called us […]
Unified communications may be the default standard for communications experiences today, but few technologies have made UCaaS more accessible than softphones. The idea of having a phone within your phone may seem strange at first. It’s safe to say softphones play an integral part in any unified communications platform, providing the backbone for voice, […]
Communication is the lifeblood of an organization. The ability of staff to talk with each other as well as with business partners and customers in some cases ultimately determines the effectiveness of internal operations and can dictate the amount of revenue generated each quarter. For instance, workflows are more efficient and less prone to […]
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Contact centers are the glue that connects your company to its customers. When both prospective and current clients want to contact you for sales or support, these representatives end up being the face of your company. It makes sense then to invest in the right tools and technologies that will empower these teams to do […]
Communication is the lifeblood of your work & counting on white label softphones have become a lifesaving tool. Getting team members to work together efficiently will make or break your business. With more employees working from home or in different locations than ever, there’s now a high demand for unified communications as a service (UCaaS). […]
Text messaging is hardly an activity exclusive to teenagers anymore. Almost everybody has used instant messaging whenever emails or phone calls would be too slow or cumbersome. The idea of messaging has evolved greatly over the years, even before cell phones became popular. Sending messages is a convenient way to collaborate with other team members, […]
