Acrobits Cloud Softphone updates: performance, compatibility, and reliability for 2025

Over the last three months, we’ve shipped a series of updates across our white-label iOS and Android apps. Below are the highlights focused on the features you have requested the most.

New features

• Android 15 support
• 2-Way SMS for Turnkey Messaging, and integration with Bandwidth and Sinch (Android, iOS)
• Shared call history & visual voicemail for BroadSoft, MetaSwitch, NetSapiens (Android, iOS)
• Real-time synchronization for BroadSoft DND and Call Forwarding settings (Android, iOS)
• Multiple SIP accounts support — mobile only, basic features; contact support for details

👉 For the complete list of new features, review the full changelogs: Android | iOS

Functions Framework enhancements (Android, iOS)

[caption]

Softphone Showing Crm Workflow Call Center Key capabilities:

• Add custom buttons or automated actions directly on the call screen.
• Connect calls to CRMs or external systems through secure web requests.
• Trigger sequences or delays based on call states or events.
• Use call transfer states as triggers and pass source/target call IDs + transfer time
• Use call SIP headers as parameters
• Use web-service response data as parameters

This framework aims to turn Cloud Softphone into a dynamic communication layer that adapts to each provider’s needs, streamlining support and sales operations alike.

10DLC compliance, campaign mode, and two-way integration

Our latest SMS upgrade, available now for Acrobits LinkUp Messaging, ensures every message meets U.S. 10DLC regulations automatically. It handles opt-ins, opt-outs, and help requests behind the scenes, keeping campaigns compliant and effortless. A quick peek of what it allows:

• Automated 10DLC compliance management
• One-to-many broadcasts via Campaign Mode
• Built-in opt-out handling and reporting

Now, providers can message confidently while maintaining professionalism and trust.

Live translation for iOS apps

Our app store applications also got a significant update: Live translation on iOS. We’ve added Apple’s new Live Translation feature to Acrobits Softphone and Groundwire. It runs through CallKit, powered by Apple Intelligence, and supports English, French, German, Portuguese, and Spanish on iPhone 15 Pro and newer. It’s coming soon to Cloud Softphone, real-time translation, built right into your calls.

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