Native video, messaging, and full UCaaS. Certified for MetaSwitch, with a built-in migration path.

Replace MaxUC like dozens of your peers. Protect your users. Control your future.

Migration Strategy Call

Migrate on your terms, not when you're forced

Four steps. Zero disruption to your subscribers.

1st Step
24 hours

Replace MaxUC now

Branded app live via Provisioning Connector in 24 hours.

2nd Step

Keep users stable

No retraining, no confusion, no churn.

3rd Step

Batch migrations

Move subscribers in groups at your own pace.

4th Step

One app, forever

Your users never move off this app again.

We've guided operators through BroadSoft UC-One transitions and MetaSwitch migrations

Embedded CommPortal, inside the app.

Directly integrate the Metaswitch CommPortal so users can control features and services without leaving the application.

Fully synced with MetaSwitch.

Contacts, call history, voicemails, and user data seamlessly synchronized for a true unified experience.

BLF & presence, done right.

Real-time BLF and presence fully integrated for operators and enterprise environments.

Modern, premium user experience.

Beautifully designed desktop and mobile applications that deliver real unified communications, not a legacy interface.

The risk is not the softswitch. It's the app.

Changing the backend is technical. Changing the app is disruptive.

Users interact with the application daily. Backend changes are invisible. Frontend changes cause churn.

Built as a native MetaSwitch endpoint

Acrobits Provisioning Connector
  • Certified Endpoint Pack (EPP)
  • RMG / RMG Gateway integration
  • Full feature parity: BLF, contacts, services, and more
  • No custom development required
  • No integration efforts required
  • Includes CommPortal, video conferencing, and chat integration

Replace MaxUC. Keep everything else.

Swap out MaxUC while keeping MetaSwitch running in the background. No operational risk. No service interruption.

Decouple now. Migrate when ready.

Own the customer interface today and move to any compatible softswitch tomorrow, on your timeline.

Messaging & video, your way.

Turnkey video or bring your own via WebTabs & IPC SDK. 10DLC-compliant messaging with fully integrated voice, video, and chat.

Zero integration. 24-hour go-live.

Endpoint Pack + Remote Media Gateway. Full try-and-buy deployment live in under 24 hours.

E911 ready.

Desktop and mobile apps with built-in E911 and full Kari's Law compliance, enterprise-grade by default.

No double OPEX.

OPEX moves from MaxUC to Acrobits — no additional costs.

MetaSwitch operators are at a decision point

Ownership changed

Microsoft exited. Alianza acquired MetaSwitch, shifting operators from perpetual licenses to a per-seat SaaS model with significant price increases.

Backend strategy uncertain

The H2 2025+ roadmap remains unclear. Operators cannot plan infrastructure investments around an uncertain platform future.

This is no longer a technical discussion. It is a business decision.

More than a replacement. A platform.

IPC SDK enables

  • CRM embedding
  • STRM integration
  • Custom workflows
  • Value-added service injection

WebTabs enable

  • CRM panels
  • Ticketing tools
  • Dashboards
  • Vertical applications

No MaxUC license. No double OPEX.

  • Treated as a standard endpoint. Does not consume a MaxUC license
  • OPEX shifts, not stacks
  • Usage-based pricing (not per-seat)
  • Margin-neutral from day one

Replace MaxUC with your own branded softphone.

Migration Strategy Call

Why Cloud Softphone?

Everything you need to replace MaX UC without rebuilding your infrastructure.

Your brand, your app

Your logo, colors, and name in the App Store and Google Play. Customers download your app, not a generic softphone with your logo slapped on.

Proven MetaSwitch integration

Native integration via the Provisioning Connector (Endpoint Pack + Remote Gateway). Seen by MetaSwitch as a standard endpoint. No backend changes required, no additional MetaSwitch license consumed.

Desktop & mobile

iOS, Android, Windows, and macOS. MaX UC never delivered a reliable desktop experience. Cloud Softphone does.

24-hour setup

Technical setup completes in 24 hours. Most MetaSwitch migrations take 2-4 weeks from kickoff to app store submission due to customization and review processes. Batch migration from MaX UC included. We've done this hundreds of times, including BroadSoft UC-One transitions.

Regain control of your margins

Alianza shifted MetaSwitch operators to per-seat SaaS with ~40% increases. Cloud Softphone uses per-usage pricing. Your OPEX stays predictable and tied to actual usage. No vendor lock-in means you control your roadmap, not Alianza.

Enterprise security

TLS/SRTP by default. ZRTP available for end-to-end encryption. HIPAA and GDPR-friendly configurations ready to deploy.

Why operators are moving. And who they trust.

From beginning to end our transition to Acrobits was smooth. Ongoing support has been great as well. Would highly recommend to anyone, especially if you are a Metaswitch customer.
VP of OperationsVP of Operations, North American CLEC

Cloud Softphone is a viable alternative to MaX UC for MetaSwitch operators who need a branded mobile experience without platform lock-in. The key is decoupling across four layers: voice, provisioning, directory and presence/IM, and messaging.

Award ConsultingMetaSwitch Channel Advisory

Metaswitch will eventually be gone. Operators need to start planning their exit now, not when the lights go off.

2600HzIndustry Analysis, 2024

Alianza's acquisition of MetaSwitch has created significant pricing uncertainty, with some operators reporting ~40% increases.

Industry ReportsPost-Acquisition Analysis, 2025

Execution matters more than declarations. Customers should monitor actual product updates and support delivery rather than relying on roadmap promises.

ECGAlianza-MetaSwitch Market Analysis

Cloud Softphone by the numbers

500+Service providers
180M+Endpoints worldwide
17+Years in business
80+Countries served

MetaSwitch Softphone FAQs