Auto-provisioning

Auto-provisioning is the process of automatically configuring VoIP phones, softphones, and other endpoints with the correct server addresses, credentials, codecs, and feature settings — eliminating the need for manual setup by end users.

For service providers managing thousands of subscribers, manual configuration is impractical. Auto-provisioning reduces support tickets, speeds onboarding, and ensures consistent configurations across the entire user base.

A modern approach is QR provisioning, where users scan a code to configure their softphone instantly. Acrobits Cloud Softphone supports QR, URL-based, and file-based auto-provisioning out of the box.