Cloud PBX

A Cloud PBX (Private Branch Exchange) is a business phone system hosted by a service provider in the cloud rather than on physical hardware at the customer's premises. It provides call routing, voicemail, auto-attendant, and other PBX features via the internet.

Unlike traditional PBX systems that require significant upfront investment and ongoing maintenance, Cloud PBX operates on a subscription model. Scaling is instant — adding new users requires no new hardware.

Service providers can offer branded Cloud PBX services using platforms like Acrobits Cloud Softphone, which provides the softphone client that connects subscribers to the cloud-hosted PBX infrastructure.