Softphone

A software application that enables voice and video calls over the internet from any device

What is a softphone?

A softphone is a software application that enables users to make and receive voice and video calls over the internet using VoIP technology. Unlike hardware desk phones, softphones run on smartphones, tablets, laptops, and desktops — turning any device into a full-featured phone.

Key softphone features

Modern softphones support HD Voice, video calling, messaging, presence, call transfer, conferencing, SRTP/TLS encryption, and integration with business tools like CRM platforms.

White-label softphones for providers

Service providers increasingly offer branded softphone apps to differentiate their service. Acrobits Cloud Softphone is a platform purpose-built for CSPs and ISPs to launch white-label softphone applications with full customization, auto-provisioning, and push notification infrastructure.