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VoIP platform migration and communication architecture

Why VoIP Teams Keep Switching and How to End It

VoIP teams migrate platforms hoping to fix reliability issues, but the same problems resurface. Here's how to break the replatforming cycle.

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VoIP & Telecom Stories Worth Reading

Smartphone with MaX UC softphone app client
Tech

Alianza Acquired MetaSwitch: What Operators Need to Know

Microsoft sold MetaSwitch to Alianza in March 2025. Operators now face roadmap uncertainty, MaX UC performance concerns, and renewed pressure to regain application-layer control.

Milan Tomas | Mar 11, 2026

4 min read

PBX and UC executives reviewing mobile control strategy
Unified communications

How PBX & UC Vendors Can De-Risk Mobile in 2026: Lessons from Push, Updates, and Support

PBX and UC teams can reduce mobile risk by tightening release control, support ownership, and architectural visibility before user-facing incidents become trust issues.

Giacomo Gaudenzi | Feb 26, 2026

5 min read

Smartphone with compliance check mark
Softphones

Building a Compliance-Driven Business Softphone for Reliable Carrier-Grade Communications

Compliance is now carrier-grade infrastructure. Learn how native 10DLC, E911 dispatchable-location workflows, and standards-based SIP signaling reduce risk and improve reliability.

Rafael Torreblanca | Feb 24, 2026

6 min read

UCM 3.0 vs OTT unified communications on mobile
Unified communications

UCM 3.0 vs OTT Unified Communications: Why Coexistence Wins

UCM 3.0 improves mobile reliability through native dialer and SIM/eSIM integration, while OTT UC continues to drive innovation at the IP and application layer.

Milan Tomas | Feb 23, 2026

7 min read

Trends For Voip Services Telecom
VoIP

The Next Decade of VoIP, SIP (& AI): Where They're All Heading Together

The convergence of VoIP, SIP, and AI is transforming voice communication into a data-driven, user-centric experience, reshaping how businesses and consumers interact.

Milan Tomas | Dec 01, 2025

11 min read

300

Editors' Choice

Handpicked insights on VoIP, softphones, and unified communications.

Choosing Between Linphone and Zoiper: Which Fits Your Needs?

Softphones

Explore the distinct features of Linphone and Zoiper 5 to determine which VoIP solution best aligns with your communication needs and preferences.

read more →

Acrobits & Messaging: The History of Softphones with SMS

Softphones

Explore the evolution of softphones and SMS, tracing their journey from the first text message to today's essential tools for efficient business communication.

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What is a Softphone: How They Work, 5 Types of Solutions, & More

Softphones

Explore the evolution of communication technology through softphones, which transform any internet-connected device into a versatile telephony tool, enhancing flexibility and reducing costs.

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Product News
Cloud Softphone

Cloud Softphone's Newest Feature:

Multi-Party Messaging

read more →

Multi-Party Messaging feature preview on devices

Learn by specific topic

Softphones

Get insights into softphone technology, customization options, and tactical guidance for building modern communication platforms.

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Smartphone with MaX UC softphone app client
Tech

Alianza Acquired MetaSwitch: What Operators Need to Know

Microsoft sold MetaSwitch to Alianza in March 2025. Operators now face roadmap uncertainty, MaX UC performance concerns, and renewed pressure to regain application-layer control.

Milan Tomas | Mar 11, 2026

4 min read

Smartphone with compliance check mark
Softphones

Building a Compliance-Driven Business Softphone for Reliable Carrier-Grade Communications

Compliance is now carrier-grade infrastructure. Learn how native 10DLC, E911 dispatchable-location workflows, and standards-based SIP signaling reduce risk and improve reliability.

Rafael Torreblanca | Feb 24, 2026

6 min read

Difference Generic Softphone Branded Softphone App
Softphones

Stop Using Off-the-Shelf Softphones: Here's What You're Missing

Generic softphone apps may offer quick deployment, but they limit scalability, brand identity, and innovation, risking long-term growth in a rapidly evolving telecom market.

Giacomo Gaudenzi | Nov 19, 2025

5 min read

UCaaS

Understand UCaaS capabilities, integration options, and tactical approaches to optimizing team communication and productivity workflows.

VIEW ALL →
PBX and UC executives reviewing mobile control strategy
Unified communications

How PBX & UC Vendors Can De-Risk Mobile in 2026: Lessons from Push, Updates, and Support

PBX and UC teams can reduce mobile risk by tightening release control, support ownership, and architectural visibility before user-facing incidents become trust issues.

Giacomo Gaudenzi | Feb 26, 2026

5 min read

UCM 3.0 vs OTT unified communications on mobile
Unified communications

UCM 3.0 vs OTT Unified Communications: Why Coexistence Wins

UCM 3.0 improves mobile reliability through native dialer and SIM/eSIM integration, while OTT UC continues to drive innovation at the IP and application layer.

Milan Tomas | Feb 23, 2026

7 min read

What Is Cpaas
Unified communications

What is a CPaaS? In-Depth 101 Guide [10 Major Benefits]

Discover how CPaaS empowers businesses to enhance communication effortlessly by integrating real-time features into existing applications without the need for extensive technical expertise.

Giacomo Gaudenzi | Mar 11, 2024

16 min read

VoIP

Explore VoIP technology, protocol fundamentals, and implementation strategies for building reliable voice communication systems.

VIEW ALL →
Trends For Voip Services Telecom
VoIP

The Next Decade of VoIP, SIP (& AI): Where They're All Heading Together

The convergence of VoIP, SIP, and AI is transforming voice communication into a data-driven, user-centric experience, reshaping how businesses and consumers interact.

Milan Tomas | Dec 01, 2025

11 min read

First Voip Hacks And Workarounds
VoIP

VoIP Hacks & Workarounds That Became Standards, and Acrobits’ Pioneering Role

The evolution of VoIP reveals how innovative hacks, like push notifications for calls, transformed into industry standards, with Acrobits playing a pivotal role in this journey.

Milan Tomas | Oct 01, 2025

5 min read

Challenges Sip Client Android Development
VoIP

Android Fragmentation: A Hidden Challenge in VoIP App Development

Android's device diversity creates significant fragmentation challenges for VoIP app developers, requiring constant adaptation to device-specific quirks and evolving compliance hurdles.

Tomas Vyskocil | Sep 17, 2025

14 min read