Tech

Posts in Tech.

7 Trends Defining Telecom Innovation in 2025

April 9, 2025 • 8 min read

Telecom innovation in 2025 will be driven by AI advancements, new regulations, and emerging technologies like Wi-Fi 7 and 6G, reshaping connectivity and customer experiences globally.

The Role of AI in Revolutionizing Customer Communication

February 19, 2025 • 15 min read

AI is reshaping customer communication by automating interactions, personalizing experiences, and enhancing efficiency, but its success hinges on well-structured data and ethical considerations.

MaX UC End of Life: 3 Strategic Paths for CSPs

November 21, 2024 • 8 min read

Service providers must navigate three strategic options—Microsoft Teams, Cloud Softphone, or a reseller model—as MaX UC nears its end-of-life, each impacting brand control and growth.

AI in Telecom: 5 Popular Use Cases to Follow

May 23, 2024 • 7 min read

Explore how AI is transforming the telecom industry by enhancing network management, customer experience, and fraud prevention, while addressing persistent challenges and unlocking new efficiencies.

Acrobits Verification / Authentication Program

August 9, 2019 • 18 min read

Explore the intricate steps of configuring, verifying, and releasing white-label apps across multiple platforms using Acrobits' Cloud Softphone program, simplifying app development without coding.