Where UCaaS solutions are concerned, to say that users are spoiled for choice would be putting it lightly.
There exists a wealth of softphones, VoIP platforms, and communications tools designed for both business and personal use. Zoiper is one such tool — and if you’re here, it’s because you’re either considering a deployment or wondering what other alternatives to Zoiper exist.
We’ve got you covered. Below, we’ve laid out some of the best alternatives to Zoiper, as well as how each one measures up. Have a look and choose whichever platform is the best fit for your needs.
What is Zoiper?
Zoiper is a cross-platform, open-source VoIP dialer with instant messaging, voice calling, and video calling functionality.
Free to use aside from a one-time licensing fee, the software supports VoIP calling through multiple SIP providers, PBX networks, and IAX providers.
Available on Windows, MacOS and Linux, Zoiper can also be downloaded as a native app on Android, Windows Phone and iOS.
Exploring alternatives to Zoiper? You’re in the right place! This guide dives into the top contenders in the UCaaS realm, offering diverse softphone solutions.
Whether for business or personal use, these alternatives stand out with unique features and offerings. Let’s dive into the options and find the perfect match for your communication needs.
A fully integrated UCaaS solution targeted at small businesses, Intermediate Unite is also available as a white-label service through the Intermedia Partner Accelerate Program.
It benefits from seamless integration with Intermedia’s diverse portfolio of products and services, including file management and email security. Intermedia Unite also features full contact center integration, team chat and file management, and administration and analytics functionality.
| Intermedia Unite | Zoiper | |
| Call Quality | Call quality is heavily impacted by connection speed. | Occasional choppy, distorted calls require regular troubleshooting and setting changes. |
| Cost | Costly per-user monthly pricing. | Single upfront licensing fee. |
| Ease of Use | Streamlined deployment, management and configuration | Easy to set up but held back by outdated UI |
| Reliability | Backed by a 99.999% SLA | Stable and compatible with a wide variety of operating systems |
| Key Benefit | Integration with Intermedia’s extensive product portfolio. | Minimal memory requirements. |
Cloud Softphone is our all-in-one white-label unified communications solution. Supported by an intuitive low-code development process, it allows businesses to deploy carrier-grade communication and collaboration apps, which can be even further customized via SDK.
| Cloud Softphone (White-Label) | Acrobits Softphone (Personal Use) | Zoiper (White-Label) | |
| White Label Options | 500+ customizable assets for DIY use | N/A | Icon and logo only |
| User Experience | Unified dashboard for support, billing, builds, customization and release history. | Intuitive softphone UI/UX | Outdated UI with email and calling only. |
| Cost | Easy to understand bundled price tiers | One time fee of $7.50 | Single licensing fee |
| Feature Set | Complete UCaaS feature set | Complete UCaaS feature set | Softphone features only |
| Support | Full support through unified dashboard, proactive development and updates | Full support provided by Acrobits | Email support, reactive development reliant on open-source components |
| Key Benefit | Native desktop app | Powerful VoIP softphone app | Seamless switching between desktop, smartphone and tablet. |
RingCentral is a feature-rich cloud solution that combines audio, video, and text communication with business intelligence, workflow automation and built-in collaboration. Available on Android, iOS, and Windows, RingCentral also incorporates several AI features like transcription and noise reduction. Vendors can also distribute a quasi-white-label, co-branded UCaaS platform via RingCentral Rise.
| RingCentral | Zoiper | |
| Integrations | Versatile open API and 300+ integrations | Web API integrates with most browsers. |
| Cost | Tiered per-user monthly pricing, billed annually. | Single upfront licensing fee. |
| Ease of Use | Easy to both setup and use. | Easy to set up but held back by outdated UI |
| Reliability | Global infrastructure with reliable connectivity in 100+ countries | Stable and compatible with a wide variety of operating systems |
| Key Benefit | Interactive Voice Response tool | Seamless cross-platform functionality. |
Built on open standards, 3CX is an IP PBX with live chat and contact center functionality. Compatible with any IP Phone or SIP Trunk provider, the software also supports clientless web conferencing, remote control, feedback collection and remote assistance. 3CX works with multiple handsets and can be downloaded as a web, iOS or Android app.
| 3CX | Zoiper | |
| Call Quality | Excellent recording and call quality | Occasional choppy, distorted calls require regular troubleshooting and setting changes. |
| Cost | Free for up to ten users with tiered, per-system pricing for larger businesses. | Single upfront licensing fee. |
| Ease of Use | Centralized web portal with auto-provisioning support. | Easy to set up but held back by outdated UI |
| Integrations | Facebook, WhatsApp, CRM integrations | Web API integrates with most browsers. |
| Key Benefit | Live web chat and one-click web calling. | Supports seamless multi-platform functionality |
Counterpath provides SIP and VoIP functionality through two key products. Bria Solo supports voice calling and offers limited unified communications on desktop devices and smartphones. Bria Teams is a subscription-based service that adds meetings, video calling, instant messaging and analytics.
| Counterpath Bria | Zoiper | |
| Call Quality | High audio quality. | Occasional choppy, distorted calls require regular troubleshooting and setting changes. |
| Cost | Tiered pricing is more expensive than most entry-level systems. | Single upfront licensing fee. |
| Ease of Use | Complex initial setup and steep learning curve. | Easy to set up but held back by outdated UI |
| Reliability | Functional and reliable with a robust feature set. | Stable and compatible with a wide variety of operating systems |
| Key Benefit | Speech analytics and custom reporting options. | Multiaccount management |
There’s no shortage of options when it comes to choosing a softphone. Which you choose depends on your needs, budget, and level of knowledge. Perhaps Zoiper will indeed be the best option for you — or perhaps not.
Either way, if you’re having trouble making a decision, feel free to reach out to Acrobits. We’ll show you how Cloud Softphone can transform the way your business communicates.
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