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Buying vs. Building Your Own Enterprise-Grade Mobility Solution

Cloud Softphone Technical Buyers Guide
With so many features available, here's a complete guide on choosing the best for your business.

Mobile communications apps are no longer optional for businesses that want to stay competitive. Adopting a feature-rich enterprise-grade mobility solution enables companies to bring remote teams together and engage one-on-one with customers.

But how much does it all cost? And is building an app from scratch worth the investment?

While developing your own app from the ground up gives you ownership over the code, the process may cost several orders of magnitude more than whatever figure you have in mind.

We’ve done the legwork and put together a comprehensive guide that evaluates the costs, development work, and timeframes of going the DIY route — that way you can figure out whether building or buying is the right decision for your business.

The Cost of Developing a Mobile App From Scratch

Let’s start with one of the most-asked questions when it comes to mobile app development: how much does it cost? Developing a mobile app from scratch is a team effort. Each member of your development team requires a salary.

Development teams typically include software developers, UI/UX designers, quality assurance engineers, and project managers. The average salary for each of these positions is upwards of $100,000—the cost of hiring a development team can cost you more than half a million dollars.

A white-label APaaS (Application platform as a service) like Cloud Softphone allows you to offload the cost of development andongoing support, saving you up to 90% of what you would normally spend in the first year. Save hundreds of thousands on the cost of hiring a development team while staying worry-free when it comes to server hosting, license renewal, customer-facing tech support, and more.

Functionality Where You Need It Most

Whether you’re buying or building your app, a high-quality mobile app must include certain features to create the streamlined communications experience your team members crave.

It’s not uncommon for some of these features to take months to develop, test, and launch. Here are just a few of the must-have features that your mobility solutions need to compete:

  • Cross-platform support. To support remote work, your app needs to be accessible across iOS and Android devices, in addition to desktop support.
  • High-quality audio and video codecs. Enhance productivity and make a great first impression with high-profile clients with flawless audio and video capabilities.
  • Collaborative tools. Empower your team members to do their best work with all the premium features they need to communicate and collaborate from anywhere.
  • End-to-end encryption. Data security is no longer optional. Cloud Softphone offers best-in-class encryption that safeguards your data from all angles.

The purpose of a mobile communications app is to keep your communications crystal-clear and accessible from anywhere while keeping your data secure. However, when it comes to building your app from scratch, the more complex the feature, the higher the price tag.

You also need to continuously support your app, which means keeping it compatible with the latest iOS and Android updates, devices, and bugs. For smaller teams, creating a seamless cross-platform experience isn’t easy.

You’ve seen how hard the DIY route is. So, how does Cloud Softphone compare?

With Cloud Softphone, you can have the feature parity needed to compete with larger companies, without the need to plan, develop, troubleshoot, and maintain these features yourself. Our pick-and-pay pricing model lets you add premium features, such as push notifications, rich messaging, file transfer, video conferencing, smart contacts, and more — in just a few clicks — not months of development.

How Long Does Building a Mobility Solution Take?

Remote work is here to stay. You can’t afford to keep your app in development limbo with demand at an all-time high.

With the work-from-home movement in full swing, businesses need enterprise-grade mobility solutions right now. That said, building an app from scratch takes 3 to 9 months on average. But a fully-functional mobile communications app isn’t just any app.

Constructing a platform that can support remote work while keeping your data safe—on top of maintaining crystal-clear audio and video capabilities—is far from easy. Even the most talented development team will take months to get your app up and running.

That’s where Cloud Softphone comes in. A Softphone allows you to develop your own real-time communications platform in a matter of hours rather than months. Our intuitive design tool makes it easy for you to customize every aspect of your mobile app. Incorporate your company colors and logo, modify fonts, select your own ringtone, and more.

Build Your Own Enterprise-Grade Mobility Solution for Less With Cloud Softphone

Now you know some of the things your company should be prepared for when considering the DIY route, and how Cloud Softphone has resolved these issues for over 500 customers who can dedicate themselves to growing their business and effortlessly remain competitive with a white label softphone solution

With Cloud Softphone, you’re never alone. You have a talented team of software engineers and IT professionals ready to incorporate the latest trends in the industry. Give your users a seamless, feature-rich experience that boosts productivity and leaves a lasting impression.

Are you interested in building an enterprise-grade mobility solution that’s fully customizable? Use the button below to book a free demo with our engineers, and in less than one hour, we’ll show you why Cloud Softphone is unmatched.

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Managing Director
ABOUT THE AUTHOR:
Rafael Torreblanca
Managing Director
Rafael Torreblanca is the co-founder of Acrobits and has served as the Managing Director since the acquisition by SINCH. With over 25 years of experience in the telecoms and VoIP industries, Rafael is a pioneer in the global adoption of Mobile VoIP. With his leadership, Acrobits has continued to thrive and innovate, maintaining its position as a leader in the telecommunications sector.
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