Upgrade to a Hotel VoIP Softphone System
Elevate the guest experience by upgrading your hotel phone system with a fully branded and customizable softphone designed for hospitality.
What matters in a softphone for hospitality?
Does your phone system provide the best guest experience possible?
Enhance your existing phone system to provide the best guest experience by deploying a self-service softphone app that integrates with your current offerings.
Are your teams able to stay connected and available?
Ensure your staff is always reachable wherever they are by integrating internal communications into a single, unified softphone for hospitality.
Are you effectively partnering with popular local attractions?
Create new partnerships with local businesses and attractions by upselling and cross selling directly within your app using our custom tabs.
Putting the service back in customer service
The guest experience is everything for hotels today. Competing against other reputable hotels and Airbnb means you need to offer an elevated guest experience that caters to everything they need during their stay.
In many cases, this starts with how guests interact with your services using your existing phone system.
Build the foundation for a successful guest experience with a softphone that enhances your existing phone system and guest services by allowing your customers to quickly reach guest services, order food, book attractions, and discover other value added services through one, convenient app.
Putting the service back in customer service
The guest experience is everything for hotels today. Competing against other reputable hotels and Airbnb means you need to offer an elevated guest experience that caters to everything they need during their stay.
In many cases, this starts with how guests interact with your services using your existing phone system.
Build the foundation for a successful guest experience with a softphone that enhances your existing phone system and guest services by allowing your customers to quickly reach guest services, order food, book attractions, and discover other value added services through one, convenient app.
Popular features
Elevate the guest experience with an all-in-one hospitality softphone app
Access all the features your teams need to provide the best guest experience possible without replacing your existing phone system.
Local Push Notifications
Share important updates, promotions, and other relevant messages directly to a guest's phone during their stay.
API Integrations
Integrate your new hotel VoIP phone system with other applications to provide guests with the most up to date information for any services offered.
White Label Softphone App
Create a fully-customized experience that's professional, with your brand, and designed to elevate your brand in the eyes of your guests.
Integrated Communications
Make it easy for customers and staff to call, message, and connect with the right people at the right time.
Desktop & Mobile App
Access native applications for desktop, popular mobile devices, and tablets.
Secure Messaging
Ensure sensitive data and messages sent between guests and staff stay secure with our best-in-class encryption.
Location Reporting (E911)
Deploy a softphone for hospitality that supports location reporting and is fully compliant with current E911 regulations.
Custom Web Tabs
Integrate existing guest services, promotions, and advertise partnerships with local attractions in one app.
Local Push Notifications
Share important updates, promotions, and other relevant messages directly to a guest's phone during their stay.
API Integrations
Integrate your new hotel VoIP phone system with other applications to provide guests with the most up to date information for any services offered.
White Label Softphone App
Create a fully-customized experience that's professional, with your brand, and designed to elevate your brand in the eyes of your guests.
Integrated Communications
Make it easy for customers and staff to call, message, and connect with the right people at the right time.
Desktop & Mobile App
Access native applications for desktop, popular mobile devices, and tablets.
Secure Messaging
Ensure sensitive data and messages sent between guests and staff stay secure with our best-in-class encryption.
Location Reporting (E911)
Deploy a softphone for hospitality that supports location reporting and is fully compliant with current E911 regulations.
Custom Web Tabs
Integrate existing guest services, promotions, and advertise partnerships with local attractions in one app.
Hospitality challenges
Raising the bar when it comes to the guest experience
The hospitality industry knows how important the guest experience is, with every detail plays an important role in creating a memorable experience for your guests. And yet, making it easy for guests to access the high-quality services you offer isn't always possible with current hospitality telephone systems.
Guest Experience
Providing an elevated guest experience each and every time is the expectation.
Legacy Phone Systems
Current phone systems for hospitality are unintuitive and can add to guest frustration.
Reaching Employees
Communicating with staff members can be challenging with so many different channels.
Creating Value-Adds
Promoting value-add services through local partnerships isn't easy without a unified application.
Guest Experience
Providing an elevated guest experience each and every time is the expectation.
Legacy Phone Systems
Current phone systems for hospitality are unintuitive and can add to guest frustration.
Reaching Employees
Communicating with staff members can be challenging with so many different channels.
Creating Value-Adds
Promoting value-add services through local partnerships isn't easy without a unified application.
Hospitality Industry insights
See the latest insights into how top companies have replaced their legacy hospitality phone system with Cloud Softphone.
Hospitality Industry insights
See the latest insights into how top companies have replaced their legacy hospitality phone system with Cloud Softphone.
Why White Label VoIP Apps Are the Answer to Major Problems in the Hospitality Industry
See our softphone for hospitality in action. Book a demo today
Discover how our white label cloud softphone platform enables you to build the exact UCaaS application you need.
See our softphone for hospitality in action. Book a demo today
Discover how our white label cloud softphone platform enables you to build the exact UCaaS application you need.
Frequently Asked Questions
Softphone for Hospitality FAQs
How does a softphone for hospitality improve guest experiences?
Our softphone for hospitality makes it easy for guests to access your services and promotions by providing a convenient, all-in-one platform for guests to access things like room service, booking information, and more.
Can your softphone system integrate with our existing infrastructure?
Absolutely! Our softphone is designed to seamlessly integrate with any class 5 softswitch.
How does a softphone enhance staff connectivity and efficiency?
Hospitality softphone systems ensure that staff members are always connected, regardless of their location. This unified communication system streamlines internal communications and operations by ensuring staff are reachable, available, and ready to help guests when needed.
What are the key features of your softphone?
Our softphone offers popular features like local push notifications, API integrations, white label customization, desktop and mobile app access, integrated communications, secure messaging, E911 compliance, and custom web tabs to fully cater to the unique needs of the hospitality industry.
How do softphone solutions help promote local business partnerships within the hospitality industry?
Our softphone allows for easy integrations and promotions of local attractions and businesses. This not only adds value to the guest experience but also opens new partnership avenues for your hotel, enhancing your service offerings.
How do you protect sensitive guest data?
We prioritize security in our VoIP solutions for hotels. Our systems include best-in-class encryption to ensure that all communication and data exchanged between guests and staff remain secure and confidential.
How can I see your hotel softphone system in use?
We suggest you book a personalized demo to see Cloud Softphone for yourself. This will give you an in-depth understanding of how our solution can be tailored to fit your specific needs in the hospitality industry.
Can the Softphone App Integrate with Existing Hospitality Systems?
Yes, the softphone app can integrate with existing hospitality systems through custom web tabs, enhancing its utility and user experience.
Is the Softphone App Available on Multiple Devices?
Yes, the app is accessible on desktops, popular mobile devices, and tablets, providing flexibility and convenience for hospitality professionals.
