Cloud Softphone: the Cost-Effective Way to Develop Your VoIP, Unified Communications, and SIP Client Platform
Mobile devices dominate the communications industry. Mobile usage accounts for nearly 50% of the global market share, and that number will only increase. Developing your own mobile app is costly. In-house development requires you to hire a team of developers, testers, and creatives to build the apps’ functionality and aesthetics. And getting that app to market will take another 6 to 12 months (if everything goes according to plan). After launching your app, you also have to support it with future updates and bug fixes. All of these costs add up quickly and will directly impact your profit margins. On average, a mobile app can cost a business around $300,000 to develop, with an enterprise mobile app costing upwards of $500,000. However, that total doesn’t include ongoing support, maintenance, and future updates. Consider that the average yearly salary of a mobile app developer is $98,554.You’ll likely need more than one to maintain and frequently update your app. CSPs looking to develop their own mobile app for their products and services also need to consider the level of support that they will need to provide. Here is a general list of what a mobile app has to support:- 8 mandatory versions of iOS
- 9 recommended versions of iOS
- 24,000+ Android devices
- 1,600+ Android manufacturers
- 17 versions of Android
Value-Added Services Designed Specifically for CSPs
There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs. We have successfully deployed over 140 million endpoints since our inception for clients in the telecommunications, hospitality, healthcare, and reseller industries. Our unified communications platform empowers organizations with everything they need for the modern business world. Cloud Softphones’ value-added services solve bottlenecks that you are experiencing across your entire chain. Our simplified approach to building your platform brings many benefits, including the following:- Saving you millions on development costs. Manually developing an app is expensive and forces your organization to take on a lot of risks. Our platform has been used to deploy over 140 million endpoints for CSPs globally. We help you get your app to market in days, not months.
- A 100% stress-free experience. We make it easy for you to design, build, and upgrade the app your company needs. Our modular approach lets you choose the features and support you need and simplifies the update and upgrading process.
- Best-in-class encryption. The award-winning Acrobits encryption library was privately developed, and our ZRTP implementation was carried out by PGP creator Phil Zimmermann. Our encryption stack is repeatedly ranked as the most secure option on the market.
- Mobile and desktop readiness. Any app created on Cloud Softphone can be deployed on mobile and desktop, providing you with additional flexibility to meet the needs of your customers. You can equip any organization that uses your services with a ready-made softphone app.
- A clear fee structure that’s easy to understand. We won’t surprise you with additional fees after the fact. Every app developed on Cloud Softphone contains a one-time purchase fee, monthly user fees, and a standard monthly fee for ongoing support. You can even add new features, and we’ll only charge you for the cost of the feature.
- The ability to scale your platform. Your needs today aren’t the same as tomorrow’s. As your business grows, you can scale and upgrade your platform with new features and expanded capabilities.
- A true white-label experience. You want to build your own platform, not someone else’s. Cloud Softphone is white-label-ready and fully customizable. Add your company branding and other specific elements that your customers use to identify you.
- Unlimited testing of our solutions and features on your infrastructure. It’s important that you develop the right app for your infrastructure. We’re so confident in our technology that we’ll let you test as many solutions and features across as many devices as you want using your SIP infrastructure.
What is the Future of CSPs?
The future of CPS is poised to evolve rapidly as new unified communication technologies become widely adopted — and more in demand. Customers are looking for more than a basic communication package and are seeking out options with video messaging, rich SMS, high voice quality, and significant uptime. It might take more than a strong infrastructure to compete in the new landscape. A new survey of CSPs has demonstrated the new priorities after getting out of emergency mode brought on by the COVID-19 pandemic. CSPs’ top five priorities are now:- Digitization of customer experience (75%)
- Digitization of operations and infrastructure (55%)
- Adoption of cloud-native technologies (51%)
- Expansion into new lines of business (46%)
Try the Richest Feature-Set on the Market for Yourself
Cloud Softphone makes it easy for you to create a feature-rich platform for your customers. Our modular design lets you choose from exciting features such as:- Push notifications
- Enhanced encryption
- Text and rich messaging
- Call and video conferencing
- File transfer
- Call forward and transfers
- API functionality
- Simplified external provisioning
- SIP server agnostic
- MDM-compliant
- Hybrid Radio/5G
- WiFI finder
- Smart contracts
- Multi-platform compatibility






