Knowledge Base
E911 & Compliance
E911 emergency routing and location handling.
2 answers · Part of 46 across the knowledge base
Is location permission required for a mobile VoIP app?
It depends on whether the app supports 911 calling in the US. Apps offering 911 under FCC RAY BAUM's Act rules must transmit a dispatchable location with emergency calls, which typically requires OS location permission or a manual registered-address alternative. Apps deployed internationally or in configurations where E911 is managed entirely by the carrier may not need location permission at all.
What E911 and legal requirements apply when an ISP adds voice?
You're an ISP considering adding voice service. The technology is the easy part. The regulatory obligations — particularly around 911 — are where providers get into trouble.