Knowledge Base
Features & Capabilities
Encryption, video, presence, call transfer, contacts.
3 answers · Part of 46 across the knowledge base
Can I use Groundwire on both iPhone and Android?
Yes. Groundwire is available on both iOS and Android with full feature parity. iOS and Android are separate storefronts — each requires its own $9.99 purchase. The same SIP credentials work on both platforms simultaneously.
Can WhatsApp or Instagram be integrated into a VoIP app?
WhatsApp and Instagram integrate at the platform/CRM level, not inside a softphone. Cloud Softphone handles the SIP voice layer while omnichannel messaging happens at the contact center level.
What video calling app can I offer as a VoIP provider?
LinkUp is Acrobits' video and group conferencing add-on for Cloud Softphone. 1:1 video calls, group conferencing, screen sharing, and browser join — all embedded in your branded app.