Knowledge Base
Setup & Configuration
Configuring Groundwire, adding SIP accounts, credentials, and provisioning.
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Do I need a VoIP number to use Groundwire?
Yes — Groundwire is a SIP softphone client, so you need a SIP account from a VoIP provider (such as VoIP.ms, Twilio, or Telnyx). The provider assigns your phone number and gives you SIP credentials. Groundwire does not provide phone numbers itself.
How do I provision a mobile softphone app for hundreds of users?
Cloud Softphone supports server-side provisioning, QR code enrollment, and MDM integration. Operators manage hundreds of users through an admin portal — no manual setup per device.
How do I publish a VoIP app to the App Store and Google Play?
If you're using a white-label platform, the workflow shifts significantly. You're not writing code — you're providing branding assets and configuration while the vendor handles the technical build.