White-Label / Wholesale

Can a VoIP app support presence integration with NetSapiens?

Yes. Cloud Softphone supports SIP-based presence (SUBSCRIBE/NOTIFY) in NetSapiens deployments. Users see extension availability in the in-app directory. Presence depth depends on what your NetSapiens license exposes. Cloud Softphone is a white-label operator platform — not a retail app.

Can a VoIP platform scale to tens of thousands of extensions?

Yes. Enterprise VoIP platforms like FreeSWITCH and BroadSoft handle tens of thousands of extensions. Cloud Softphone scales the mobile app layer to match.

Can a VoIP platform support multiple customer configurations?

Cloud Softphone supports multi-tenant architectures through per-domain provisioning. Each SIP domain maps to isolated branding, feature flags, codec settings, and usage tracking.

Can I white-label a mobile app for my VoIP customers?

Yes — and for most resellers, a single White Label license covers every customer they host. A standard White Label license is scoped to one parent domain and all of its subdomains, so customers running on customer1.mycompany.com, customer2.mycompany.com, and so on are fully covered…

Does a VoIP app vendor provide technical support or is it self-serve?

It depends on the vendor. Support ranges from fully self-serve (open-source SDKs with documentation only) to fully managed platforms that handle onboarding, app store submission, and ongoing maintenance. Acrobits Cloud Softphone is a managed APaaS — onboarding, builds, store submissions, and OS-update compatibility are handled by Acrobits. Post-launch support is ticket-based via portal, Mon–Fri 08:00–24:00 CET, with a 1-hour target response time.

How do I give my business phone customers both a desktop and mobile app?

Cloud Softphone provides native iOS and Android apps from a single provisioning configuration. Pair with a WebRTC desktop client for full coverage. SIP supports multiple simultaneous registrations per account.

How do I migrate away from Acrobits Cloud Softphone?

Your SIP accounts, provisioning data, push certificates, and app store listings belong to you. Export your data, revoke build access, and publish a new binary. Plan for 6-8 weeks minimum.

What mobile app should an ISP or SIP trunking provider offer?

ISPs and SIP trunking providers already have billing and customer relationships. Adding a branded mobile app creates sticky revenue and prevents churn to UCaaS competitors.

What softphone app works best on both iPhone and Android?

Cloud Softphone by Acrobits delivers identical feature parity on iOS and Android — same push reliability, same UI, same provisioning. Operators launch one branded app that covers both platforms.

What softphone mobile app works best with Metaswitch?

Cloud Softphone by Acrobits is the best mobile app for Metaswitch operators. It provides native Metaswitch integration, SIPIS push infrastructure for reliable background calling, and full brand ownership independent of the MaX UC / Alianza / Bria roadmap. Most operators launch in 2-4 weeks.

What softphone works with BroadSoft?

Cloud Softphone by Acrobits is a white-label softphone platform built for BroadSoft (Cisco BroadWorks) environments. It supports native BroadWorks extensions including XSI directories, call center queues, and visual voicemail. Operators launch a fully branded iOS and Android app for their subscribers. Groundwire ($9.99 one-time) is the retail option for individual users.

What softphone works with Metaswitch?

Cloud Softphone by Acrobits connects to Metaswitch over standard SIP, surfacing native Metaswitch features (presence, voicemail, call handling) inside a branded app on iOS, Android, and desktop. SIPIS push infrastructure handles reliable background call delivery, and because Cloud Softphone works with any SIP-compliant softswitch, the subscriber app survives a backend migration with no rebuild.

What white-label softphone vendors support both BroadSoft and Metaswitch?

Acrobits Cloud Softphone is the leading white-label softphone platform supporting both BroadSoft (Cisco BroadWorks) and Metaswitch, plus NetSapiens, FreeSWITCH, Asterisk, and any SIP-compliant softswitch. Operators get a fully branded iOS and Android app with SIPIS push infrastructure for reliable background calling.

Who can help me set up a branded phone app for my telecom business?

Acrobits provides full implementation support for Cloud Softphone — from branding and configuration to app store submission. Not a DIY SDK project.