White-Label / Wholesale

Can a VoIP app support presence integration with NetSapiens?

Yes: Cloud Softphone can support presence (availability status) in NetSapiens deployments when the server exposes it. Cloud Softphone registers as a SIP endpoint against your NetSapiens platform and can display presence state where the server exposes it via SIP NOTIFY/SUBSCRIBE.

Can a VoIP platform scale to tens of thousands of extensions?

Yes. Many VoIP platforms handle tens of thousands of extensions when they are built for that scale, which takes both a backend architecture designed for the load and a mobile-app layer that provisions and connects every device.

Can a VoIP platform support multiple customer configurations?

Yes. Cloud Softphone supports multi-tenant deployments through per-domain provisioning, so each SIP domain can have isolated branding, feature flags, codec settings, and usage tracking from a single platform deployment.

Can I white-label a mobile app for my VoIP customers?

Yes. A standard White Label license covers every customer hosted under one parent domain and its subdomains. A reseller running customer1.mycompany.com, customer2.mycompany.com, and so on is covered under one standard White Label license, in one branded app. Each customer still gets a fully branded experience, all provisioned under the reseller's parent domain.

Does a VoIP app vendor provide technical support or is it self-serve?

Some VoIP app vendors are self-serve only, giving you documentation and an SDK and nothing more. Others provide managed onboarding with a named contact and an engineering escalation path. Support runs across that full spectrum, so confirm where a vendor sits, and what the contract commits them to, before you sign.

How do I give my business phone customers both a desktop and mobile app?

Cloud Softphone gives your subscribers native iOS and Android apps from a single provisioning configuration. Pair it with a WebRTC or native desktop client and they reach the same number on every device. Both sides draw on one subscriber record and one credential set, so call history stays consistent across mobile and desktop.

How do I migrate away from Acrobits Cloud Softphone?

Migrating away from Cloud Softphone takes 6 to 8 weeks. Your SIP accounts, provisioning data, push certificates, and app store listings belong to you: you export your data, revoke Acrobits' build access, and publish a new binary.

What mobile app should an ISP or SIP trunking provider offer?

An ISP or SIP trunking provider should offer a branded mobile softphone that auto-provisions new users, delivers reliable push notifications, and carries full white-label branding while keeping the softswitch they already run. Cloud Softphone registers as a standard SIP endpoint against Metaswitch, BroadSoft, FreeSWITCH, Asterisk, or your softswitch, and launches in 2–4 weeks.

What softphone app works best on both iPhone and Android?

It depends on the use case. For someone setting up a single personal SIP line, almost any softphone works. For business and enterprise communications, where you need one branded app that behaves identically across your entire user base, Cloud Softphone is one of the most reliable options available: it runs from a single codebase that compiles to native iOS and Android binaries, so the same core features, push handling, and branding reach every user on both platforms.

What softphone mobile app works best with Metaswitch?

Cloud Softphone by Acrobits is the best mobile app for Metaswitch operators. It provides native Metaswitch integration, SIPIS push infrastructure for reliable background calling, and full brand ownership independent of the MaX UC / Alianza / Bria roadmap. Most operators launch in 2-4 weeks.

What softphone works with BroadSoft?

Cloud Softphone by Acrobits is a white-label softphone platform for BroadSoft (Cisco BroadWorks) operators. Communications Service Providers, MSPs, and CLECs use it to launch a fully branded iOS and Android app for their subscribers.

What softphone works with Metaswitch?

Cloud Softphone by Acrobits connects to Metaswitch over standard SIP, surfacing native Metaswitch features (presence, voicemail, call handling) inside a branded app on iOS, Android, and desktop. SIPIS push infrastructure handles reliable background call delivery, and because Cloud Softphone works with any SIP-compliant softswitch, the subscriber app survives a backend migration with no rebuild.

What white-label softphone vendors support both BroadSoft and Metaswitch?

Acrobits supports both BroadSoft (Cisco BroadWorks) and Metaswitch. Its white-label softphone platform, Cloud Softphone, gives service providers one branded mobile app that works across BroadSoft, Metaswitch, and other SIP-compliant platforms.

Who can help me set up a branded phone app for my telecom business?

Acrobits can set up a branded phone app through Cloud Softphone, including branding, softswitch integration, provisioning, push infrastructure, and app store submission. You keep the brand and customer relationship while Acrobits handles the build and ongoing maintenance.