We designed this update with a few key considerations in mind, including: keeping 100% of our existing features, prioritizing our turnkey model, ensuring native platform visuals, implementing a new design system, and migrating Android projects to Kotlin.
Customers will be notified before the update goes live to ensure they have enough time to prepare for these changes. All white label apps can launch the new UI at their own pace, while generic Cloud Softphone customers will be notified in advance.
Multiparty Messaging Comes to Cloud Softphone
1-on-1 chats are great, but sometimes you need to bring several people into a conversation. Well, we’ve heard you loud and clear. Multiparty messaging will be available on Cloud Softphone in Q2 2023.
Multiparty messaging will support multiple implementations, including CSP-specific requirements, SIP simple, and Acrobits HTTP messaging. Other notable features include full support for rich messaging, the ability to create groups of up to 16 people, disposition notifications, and message deletion capabilities for more security-focused companies. Best of all, customers can quickly add this feature to their app with one click in the Cloud Softphone portal.
Your Q&As Answered
You asked, we answered. Keep reading to see our answers to your biggest questions.
Q: Do we have to switch to the new mobile UI?
We will provide a grace period for up to one year, but all Cloud Softphone customers will eventually need to migrate to the new UI.
Q: What messaging type will multi-party messaging use?
Multiparty messaging will be based on the MMS standard.
Q: Will both Cloud Softphone mobile and desktop support the new logo feature?
Our new brand identity feature will allow you to customize your logo in the app itself. However, the desktop version will keep the actual logo.
Q: Is CDR (call history) between devices on the road map?
Not at the moment due to SIPIS limitations and privacy and GDPR concerns. We suggest using WebTap for call history to expose the full CDRs from your billing system. You can also hide the call history from the Cloud Softphone portal if you wish.
Q: Will Local Push Notifications work with named WiFi SSIDs?
No. Local VoIP Push Notifications will only work from the iPhone WiFi interface and associated SSID.
Q: Have you considered using Flutter for cross-platform development?
We’ll be answering this in detail when we release a new blog in the coming weeks that discusses our native vs. cross-platform strategy for mobile devices.
Q: Will Groundwire’s local SIPis still work when iOS kills the process?
Yes! Local Push Notifications will still be issued even if the app gets killed by iOS.
Don’t Miss Tech Tips Webinar #3 on March 15th, 2023
Tech Tips Webinar is your instant access to all the latest insights, upcoming feature releases, and other exciting updates from the Acrobits teams.
Make sure to tune into the next edition of Tech Tips Webinar on March 15th, 2023.