Where UCaaS solutions are concerned, to say that users are spoiled for choice would be putting it lightly. There exists a wealth of softphones, VoIP platforms, and communications tools designed for both business and personal use. Zoiper is one such tool — and if you’re here, it’s because you’re either considering a deployment or wondering […]
In the past, business communication largely happened over email and by phone. But times have changed. While email is still as relevant as it ever was, voice communication has evolved. We live in a world of distributed work and digital experiences — a world in which legacy PBX increasingly feels like a millstone rather than […]
I can’t imagine a world without push notifications. Can you? This simple app feature has become essential to virtually every app on the market. Think about it. How else would essential applications get your attention without them? And yet, it wasn’t that long ago that they didn’t exist — in a time where critics called […]
TL;DR A softphone, or software phone, is an app that runs on internet-connected devices (computers, smartphones, etc.) to make calls, video chat, and exchange messages. They come in several types (UCaaS suites, business-grade softphones, simple dialers, white-label platforms, residential options, open-source, and mobile-first). Pricing ranges from free to enterprise plans, and key features often include […]
Communication is the lifeblood of an organization. The ability of staff to talk with each other as well as with business partners and customers in some cases ultimately determines the effectiveness of internal operations and can dictate the amount of revenue generated each quarter. For instance, workflows are more efficient and less prone to errors […]
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Softphones and VoIP-based services have seen a significant boost in popularity due partly to the pandemic but also to changing needs for online communication. Contact centers likewise are picking up on softphone technology and possibly even switching to a more flexible, hybrid approach to daily operations. Contact centers are the glue that connects your company […]
Communication is the lifeblood of your work & counting on white label softphones have become a lifesaving tool. Getting team members to work together efficiently will make or break your business. With more employees working from home or in different locations than ever, there’s now a high demand for unified communications as a service (UCaaS). […]
Text messaging is hardly an activity exclusive to teenagers anymore. Almost everybody has used instant messaging or a softphone with SMS, whenever emails or phone calls would be too slow or cumbersome. The idea of messaging has evolved greatly over the years, even before cell phones became popular. Sending messages is a convenient way to […]
