What communication and collaboration look like in business have changed drastically over the past few years. The workplace has evolved beyond cubicles and hardwired phones. Especially now that the work-from-home movement is in full swing, companies are turning toward the unified communications as a service (UCaaS) market for a more flexible and agile way of […]
By now, everyone has used text messages to send pictures and videos to friends and family before, but have you thought about the technology that makes it all possible? That’s the case for Rich Messaging, but what is it? Let’s begin. What Exactly Is Rich Messaging? Known formally as Rich Communication Services (RCS), rich messaging […]
Unified Communications is a communication approach in which multiple channels, tools, and methods used for internal and external communications such as IP telephony, email, text messaging, live chat, and audio, video, and web conferencing are all bundled together into a single platform. This approach is an innovation of the VoIP technology which allows the transmission […]
The Health Insurance Portability and Accountability Act (HIPAA) is a comprehensive set of regulations that anyone in the healthcare industry is familiar with. But with healthcare technology rapidly changing, companies like Acrobits are developing HIPAA-compliant unified communication solutions to streamline real-time communications for companies in the healthcare industry. Companies dealing with sensitive patient data are […]
Apple Changed Push Notifications And Yes, We’re Already Developing a Solution You may have heard by now that Apple is changing the way VoIP apps work with iOS 13. But you don’t have to worry about these changes. Your VoIP app will continue to work, and you won’t notice any disruption at all to any of […]
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What is UCaaS UCaaS stands for Unified Communications as a Service. UCaaS consolidates communication tools—like voice, video, messaging, and email—into one service, simplifying operations, reducing costs, and enhancing teamwork for businesses. Unified Communications as a Service (UCaaS) is a modernized approach to real-time communications. Communications systems have evolved over the years from single-feature systems into […]
Text messaging is hardly an activity exclusive to teenagers anymore. Almost everybody has used instant messaging whenever emails or phone calls would be too slow or cumbersome. The idea of messaging has evolved greatly over the years, even before cell phones became popular. Sending messages is a convenient way to collaborate with other team members, […]
There are a lot of moving pieces in the telecommunications industry for CPaaS providers. Your users expect a flawless service, crystal clear call quality, and reliable data networks. Anything but perfect isn’t good enough in this competitive industry. And then there is the issue of unified communication services. You have to somehow tie all your […]
