When adopting a hybrid work model, you must provide the right tools for your employees. A cloud-based infrastructure that delivers powerful results anytime, anywhere gives your employees a consistent work experience whether on the go, in the office, or on their comfy couch at home. So, what’s the secret sauce to a successful hybrid workplace […]
Softphones and VoIP-based services have seen a significant boost in popularity due partly to the pandemic but also to changing needs for online communication. Contact centers likewise are picking up on softphone technology and possibly even switching to a more flexible, hybrid approach to daily operations. Contact centers are the glue that connects your company […]
In a life-or-death situation, every second counts. Unfortunately, emergency services know this struggle all too well. Callers aren’t always clear at communicating their location, and the current methods for tracking people aren’t always reliable. Locating callers in distress is no easy task, but new technologies like feature-rich VoIP apps are looking to change that. While […]
Have you heard of Over-The-Top (OTT) solutions? How is your business integrating mobile? As a wireline cable provider, you’ve more than likely already implemented triple-play packages. Combo packages that include Internet, TV, and telephone have existed for many years. These packages have been not only profitable, but also well received by consumers. With mobile usage […]
Secure communications have always been a focal point for most businesses, but until recently, many companies relied on outdated and ineffective privacy and security measures to secure information being transmitted over their networks. Encryption is now essential thanks to the significant rise in cyber attacks. Global cyber attacks rose by 28% in the Q3 of 2022, […]
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Few industries are as competitive as the telecommunications and softphone industries. With the global mobile VoIP market is expected to reach $183.7 billion by 2027, growing at a CAGR of 21.5% from 2020. Additionally, companies can cut communications costs by up to 90% by switching to VoIP services, contributing to growing adoption. Communication service providers (CSPs) must continue […]
B2B-based businesses need more than just advanced functionality, they need brandable solutions that build professionalism. Branding plays a large part in how recognizable a company is. According to Circle Research, 77% of B2B marketing leaders say branding is critical to growth, with only 39% of B2B companies having a clearly defined brand strategy. Companies with consistent […]
The hospitality industry is defined by its rating standards and the quality of the experience each guest receives. Hotels must provide their guests with access to everything they may need during their stay, even if they don’t use it. Basic features like a landline, WiFI, a television with cable and pay-per-use content, and other services are […]
