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Smartphone with MaX UC softphone app client

Alianza Acquired MetaSwitch: What Operators Need to Know

Microsoft sold MetaSwitch to Alianza in March 2025. Operators now face roadmap uncertainty, MaX UC performance concerns, and renewed pressure to regain application-layer control.

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VoIP & Telecom Stories Worth Reading

PBX and UC executives reviewing mobile control strategy
Unified communications

How PBX & UC Vendors Can De-Risk Mobile in 2026: Lessons from Push, Updates, and Support

PBX and UC teams can reduce mobile risk by tightening release control, support ownership, and architectural visibility before user-facing incidents become trust issues.

Giacomo Gaudenzi | Feb 26, 2026

5 min read

Smartphone with compliance check mark
Softphones

Building a Compliance-Driven Business Softphone for Reliable Carrier-Grade Communications

Compliance is now carrier-grade infrastructure. Learn how native 10DLC, E911 dispatchable-location workflows, and standards-based SIP signaling reduce risk and improve reliability.

Rafael Torreblanca | Feb 24, 2026

6 min read

UCM 3.0 vs OTT unified communications on mobile
Unified communications

UCM 3.0 vs OTT Unified Communications: Why Coexistence Wins

UCM 3.0 improves mobile reliability through native dialer and SIM/eSIM integration, while OTT UC continues to drive innovation at the IP and application layer.

Milan Tomas | Feb 23, 2026

7 min read

Trends For Voip Services Telecom
VoIP

The Next Decade of VoIP, SIP (& AI): Where They're All Heading Together

The convergence of VoIP, SIP, and AI is transforming voice communication into a data-driven, user-centric experience, reshaping how businesses and consumers interact.

Milan Tomas | Dec 01, 2025

11 min read

Difference Generic Softphone Branded Softphone App
Softphones

Stop Using Off-the-Shelf Softphones: Here's What You're Missing

Generic softphone apps may offer quick deployment, but they limit scalability, brand identity, and innovation, risking long-term growth in a rapidly evolving telecom market.

Giacomo Gaudenzi | Nov 19, 2025

5 min read

300

Editors' Choice

Handpicked insights on VoIP, softphones, and unified communications.

Choosing Between Linphone and Zoiper: Which Fits Your Needs?

Softphones

Explore the distinct features of Linphone and Zoiper 5 to determine which VoIP solution best aligns with your communication needs and preferences.

read more →

Acrobits & Messaging: The History of Softphones with SMS

Softphones

Explore the evolution of softphones and SMS, tracing their journey from the first text message to today's essential tools for efficient business communication.

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What is a Softphone: How They Work, 5 Types of Solutions, & More

Softphones

Explore the evolution of communication technology through softphones, which transform any internet-connected device into a versatile telephony tool, enhancing flexibility and reducing costs.

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Product News
Cloud Softphone

Cloud Softphone's Newest Feature:

Multi-Party Messaging

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Multi-Party Messaging feature preview on devices

Learn by specific topic

Softphones

Get insights into softphone technology, customization options, and tactical guidance for building modern communication platforms.

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Smartphone with MaX UC softphone app client
Tech

Alianza Acquired MetaSwitch: What Operators Need to Know

Microsoft sold MetaSwitch to Alianza in March 2025. Operators now face roadmap uncertainty, MaX UC performance concerns, and renewed pressure to regain application-layer control.

Milan Tomas | Mar 11, 2026

4 min read

Smartphone with compliance check mark
Softphones

Building a Compliance-Driven Business Softphone for Reliable Carrier-Grade Communications

Compliance is now carrier-grade infrastructure. Learn how native 10DLC, E911 dispatchable-location workflows, and standards-based SIP signaling reduce risk and improve reliability.

Rafael Torreblanca | Feb 24, 2026

6 min read

Difference Generic Softphone Branded Softphone App
Softphones

Stop Using Off-the-Shelf Softphones: Here's What You're Missing

Generic softphone apps may offer quick deployment, but they limit scalability, brand identity, and innovation, risking long-term growth in a rapidly evolving telecom market.

Giacomo Gaudenzi | Nov 19, 2025

5 min read

UCaaS

Understand UCaaS capabilities, integration options, and tactical approaches to optimizing team communication and productivity workflows.

VIEW ALL →
PBX and UC executives reviewing mobile control strategy
Unified communications

How PBX & UC Vendors Can De-Risk Mobile in 2026: Lessons from Push, Updates, and Support

PBX and UC teams can reduce mobile risk by tightening release control, support ownership, and architectural visibility before user-facing incidents become trust issues.

Giacomo Gaudenzi | Feb 26, 2026

5 min read

UCM 3.0 vs OTT unified communications on mobile
Unified communications

UCM 3.0 vs OTT Unified Communications: Why Coexistence Wins

UCM 3.0 improves mobile reliability through native dialer and SIM/eSIM integration, while OTT UC continues to drive innovation at the IP and application layer.

Milan Tomas | Feb 23, 2026

7 min read

What Is Cpaas
Unified communications

What is a CPaaS? In-Depth 101 Guide [10 Major Benefits]

Discover how CPaaS empowers businesses to enhance communication effortlessly by integrating real-time features into existing applications without the need for extensive technical expertise.

Giacomo Gaudenzi | Mar 11, 2024

16 min read

VoIP

Explore VoIP technology, protocol fundamentals, and implementation strategies for building reliable voice communication systems.

VIEW ALL →
Trends For Voip Services Telecom
VoIP

The Next Decade of VoIP, SIP (& AI): Where They're All Heading Together

The convergence of VoIP, SIP, and AI is transforming voice communication into a data-driven, user-centric experience, reshaping how businesses and consumers interact.

Milan Tomas | Dec 01, 2025

11 min read

First Voip Hacks And Workarounds
VoIP

VoIP Hacks & Workarounds That Became Standards, and Acrobits’ Pioneering Role

The evolution of VoIP reveals how innovative hacks, like push notifications for calls, transformed into industry standards, with Acrobits playing a pivotal role in this journey.

Milan Tomas | Oct 01, 2025

5 min read

Challenges Sip Client Android Development
VoIP

Android Fragmentation: A Hidden Challenge in VoIP App Development

Android's device diversity creates significant fragmentation challenges for VoIP app developers, requiring constant adaptation to device-specific quirks and evolving compliance hurdles.

Tomas Vyskocil | Sep 17, 2025

14 min read