Your customers want value-added services that offer them significant savings, consistent service, and the ability to engage with content that interests them. An OTT solution like Cloud Softphone allows you to increase the value you offer your customers through a customized experience, boosting brand loyalty, and enabling you to take advantage of an additional revenue stream.
Why Cloud Softphone Is the Right Choice for Operators
Cloud Softphone enables cable providers to improve their service packages by offering value-added services for your customer’s mobile devices. Cable providers all across the globe have already deployed our modular platform because it’s simple to use, delivers on quality, and is something that your customers will enjoy using.
Here’s what you get when you deploy your own customized version of Cloud Softphone:
- Extremely easy to build your mobile app and integrate it. You can design, build, and deploy your app within a few hours. Our entire feature set uses an a-la-carte model that lets you pick and pay for only the features you choose.
- Add new features at any time. Adapt to changing market conditions by upgrading your existing mobile app. You only have to pay for new features that you add and never for any that you remove.
- Save hundreds of thousands on development costs. Developing your own real-time communications app is expensive. Cloud Softphone reduces overhead expenses like development teams, support staff, and more.
- Full-support and updates for all devices. You never have to worry about compatibility and updates. Our team provides same-day updates for Android and iOS and are there to support you whenever needed.
- Transparent fee structure. There are no hidden fees with our Over-the-top solution. You only pay for your initial setup, any features you select, and a modest monthly fee for ongoing support and updates.
It’s never been easier for cable providers to gain access to customers that were previously unavailable to them.
Create an Integrated Mobile Experience That Your Customers Want to Use
It’s not enough to implement a subpar mobile experience. Your customer satisfaction rates will suffer if you promise a seamless experience and fail to deliver on that promise. Cable providers that can build the right mobile ecosystem will see massive benefits.
Here are a few of the benefits that your customers will receive:
- Enhanced functionality that’s unobtrusive. Our OTT solution provides all the functionality your customers expect without any of the drawbacks. Cloud Softphone offers an unobtrusive experience that will seem familiar to other popular apps that they are already using.
- One bill, large discounts. Implementing a value-added service like Cloud Softphone allows you to offer significant discounts to your customers through a single, standardized billing cycle. You can easily offer premium discounts, promotions, and other benefits to users that enroll for all of your services.
- Enjoy a feature-rich experience. OTT solutions like ours offer a variety of features that your customers will enjoy. From talk, text, video conferences, file transfer, encryption, and more, there is no shortage of features that you can add to your mobile softphone application.
By deploying an Over-the-top platform like Cloud Softphone, you can greatly increase your customer satisfaction, retention rates, and have the ability to tap into a new revenue stream.
