In a life-or-death situation, every second counts. Unfortunately, emergency services know this struggle all too well. Callers aren’t always clear at communicating their location, and the current methods for tracking people aren’t always reliable. Locating callers in distress is no easy task, but new technologies like feature-rich VoIP apps are looking to change that. While […]
Custom softphones are something that more businesses need to take advantage of. More and more companies are transitioning to customized unified communications solutions to meet the needs of their growing company. Your organization no longer needs to rely on several programs to communicate. A custom softphone can offer text, video, file sharing, and other functionality […]
How do you collect feedback from your customers currently? If you’re like most businesses, it’s probably through email surveys and other forced forms of solicitation. And while these methods sometimes work, there are better ways to determine how successful your mobile VoIP app is. Customers are always generating data by using your app; it’s time to put […]
