The whole reason that your company has a unified communications suite is so it can create an easier way for your customers and employees to connect with one another. But how can you encourage them to keep using it? The best approach is to create a seamless customer experience that’s both fun and engaging. In […]
Communication is one of the most important things to keep in mind when running your business. Having seamless collaboration within your team is crucial for any business. In a day and age when competition is at an all-time high, and the world needs to adapt to new changes continually, the last thing you need is […]
More than half of all web traffic worldwide is mobile. By 2025, mobile traffic is expected to increase by another 25%. In today’s digital world, a mobile app is no longer a nice-to-have—it’s a must-have for businesses that want to stay competitive. Businesses are always looking for ways to create new value for their customers. […]
UCaaS versus CPaaS—it’s all about the “as a service” today. These two terms continue to dominate the communications space and the B2B world in general. But why are they so important today? And what do they really mean? Communications are complex in nature. In an industry where perfection is the standard, a poor user experience […]
Remote communication tools are more than a quality-of-life improvement for your business. A fully integrated UCaaS system lets your employees communicate effectively, saves you money, and gives your business the flexibility it needs to be competitive. Why are unified communications taking off? And what’s driving the push for streamlined B2B mobile ecosystems? The answer has […]
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With a growth rate of 29% per year, the UCaaS market is booming. The benefits are clear — UCaaS platforms reduce costs, offer unlimited scalability, and provide much-needed relief from maintaining on-premise communications technology. With the work-from-home movement in full swing, there’s no better time to offer UCaaS to your customers. All of us in […]
Every business needs a mobile app. In today’s digital era, technology supercharges internal and external communications — cloud-based softphone apps enhance productivity, empower the customer experience, and improve your bottom line. But there’s more to the story. Companies today know the true value of a real-time communications app. Especially with the recent surge in remote […]
Mobile apps aren’t optional anymore, but the cost of building a mobile appyourself is high. So, what can you do to level the playing field? The answer: use a white label softphone app. White label softphone apps are one of the easiest ways to improve the user experience and maintain feature parity while staying on […]
