Blog Archive

All posts in chronological order.

How to test and launch a VoIP softphone app

Milan Tomas | October 20, 2025 • 7 min read

Discover how to ensure both technical reliability and exceptional user experience in launching a VoIP softphone app, crucial for user retention and brand trust.

Softphones History: How Business Communication Evolved

Giacomo Gaudenzi | September 4, 2025 • 8 min read

Explore the evolution of business communication from traditional desk phones to cloud-based softphones, revealing how technology has reshaped connectivity and flexibility in the workplace.

What Are White-Label Softphones and Why Do They Matter?

Rafael Torreblanca | July 4, 2025 • 7 min read

White-label softphones transform business communication with customizable VoIP solutions that boost brand ownership, scalability, and seamless integration, eliminating the need for extensive

How ESIM Providers Can Leverage Voice with Acrobits Technology

Rafael Torreblanca | April 28, 2025 • 7 min read

ESIM providers can combat high customer acquisition costs and seasonal churn by integrating voice capabilities through Acrobits technology, transforming their apps into year-round communication tools.

Unlocking GPS in SIP Calls: 7 Use Cases for Telcos

Rafael Torreblanca | April 23, 2025 • 4 min read

Discover how GPS-enabled SIP calls can transform telco services by enhancing emergency response, improving customer experiences, and preventing fraud through innovative location-based solutions.

7 Trends Defining Telecom Innovation in 2025

Eric Carriere | April 9, 2025 • 8 min read

Telecom innovation in 2025 will be driven by AI advancements, new regulations, and emerging technologies like Wi-Fi 7 and 6G, reshaping connectivity and customer experiences globally.

How to Secure Your Business VoIP System from Hacks

Rafael Torreblanca | April 8, 2025 • 7 min read

Explore essential strategies to safeguard your business VoIP system against increasing cyber threats, ensuring secure communication and data integrity.

The Role of AI in Revolutionizing Customer Communication

Giacomo Gaudenzi | February 19, 2025 • 15 min read

AI is reshaping customer communication by automating interactions, personalizing experiences, and enhancing efficiency, but its success hinges on well-structured data and ethical considerations.

What is a Softswitch-Agnostic Softphone App?

Rafael Torreblanca | December 2, 2024 • 7 min read

Explore how softswitch-agnostic softphone apps provide businesses with flexibility, cost savings, and future-proofing against vendor lock-in and technology obsolescence.

MaX UC End of Life: 3 Strategic Paths for CSPs

Rafael Torreblanca | November 21, 2024 • 8 min read

Service providers must navigate three strategic options—Microsoft Teams, Cloud Softphone, or a reseller model—as MaX UC nears its end-of-life, each impacting brand control and growth.

Softphone Security: How to Comply, Secure & Prevent Attacks

Giacomo Gaudenzi | September 26, 2024 • 8 min read

Explore the essential strategies for securing softphones against cyber threats while ensuring compliance with regulations like HIPAA and GDPR in today's digital communication landscape.

VoIP Reliability Myths Busted: What Businesses Need to Know

Eric Carriere | September 10, 2024 • 11 min read

VoIP technology has evolved significantly, dispelling common myths about its reliability, call quality, and security, making it a viable alternative to traditional landlines for businesses.

Landline vs. VoIP: Which is Best for Your Business?

Eric Carriere | August 9, 2024 • 10 min read

Exploring the pros and cons of VoIP and landline services reveals how each option's unique features and costs can significantly impact your business communication strategy.

AI in Telecom: 5 Popular Use Cases to Follow

Eric Carriere | May 23, 2024 • 7 min read

Explore how AI is transforming the telecom industry by enhancing network management, customer experience, and fraud prevention, while addressing persistent challenges and unlocking new efficiencies.

Best VoIP Apps for Businesses in 2025

Eric Carriere | April 17, 2024 • 10 min read

Explore the top VoIP apps for businesses in 2025, highlighting their unique features, pricing, and integration capabilities to enhance communication and collaboration.

What is a VoIP Number? A Simple Guide

Giacomo Gaudenzi | March 29, 2024 • 6 min read

Explore how VoIP numbers, assigned to users rather than devices, are transforming communication with advanced features and significant cost savings over traditional phone services.

What is a CPaaS? In-Depth 101 Guide [10 Major Benefits]

Giacomo Gaudenzi | March 11, 2024 • 16 min read

Discover how CPaaS empowers businesses to enhance communication effortlessly by integrating real-time features into existing applications without the need for extensive technical expertise.

What is SIP Trunking, How it Works and 7 Business Benefits

Giacomo Gaudenzi | February 27, 2024 • 8 min read

SIP trunking revolutionizes business communication by merging traditional phone systems with VoIP technology, offering cost savings, scalability, and advanced features for modern connectivity.

The Evolution of SIP: 4 Trends and Future Outlook

Rafael Torreblanca | May 25, 2023 • 6 min read

Explore the transformative trends in Session Initiation Protocol (SIP) that are shaping the future of telecommunications and adapting to the demands of a hybrid workforce.

9 Telecommunication Trends That’ll Define 2025 and Beyond

Eric Carriere | May 16, 2023 • 13 min read

Telecommunications is poised for transformation by 2025, driven by AI advancements, industry consolidation, quantum technology, and evolving network models that promise to reshape connectivity.

Fireside Chat With Mobile Heartbeat CTO Saji Aravind

Rafael Torreblanca | January 23, 2023 • 7 min read

Explore how Mobile Heartbeat's CTO Saji Aravind navigates the complexities of healthcare communications, transforming challenges into innovative solutions for better patient care.

Tech Tips Webinar #2: Here’s What You Missed!

Rafael Torreblanca | November 18, 2022 • 4 min read

Explore the latest innovations in Local Push Notifications, upcoming mobile UI enhancements, and the introduction of multiparty messaging in Cloud Softphone.

How to Market Your New Cloud Softphone App

Rafael Torreblanca | June 7, 2022 • 6 min read

Discover essential strategies to effectively market your new Cloud Softphone App amidst millions of competitors, ensuring it stands out and attracts users.

What is VoIP: An Essential Guide

Milan Tomas | June 2, 2022 • 23 min read

VoIP revolutionizes communication by enabling internet-based calls, offering flexibility, cost savings, and advanced features that cater to modern business needs.

Q&A With Tomas Vyskocil — Acrobits CTO

Eric Carriere | May 25, 2022 • 8 min read

Tomas Vyskocil, Acrobits' CTO, shares insights on his journey, the company's innovative roadmap, and how the Sinch acquisition is shaping their future in technology.

Warnings That You Might Have a VoIP Cybersecurity Problem

Eric Carriere | February 25, 2022 • 8 min read

VoIP systems, while efficient for communication, face significant cybersecurity risks, and recognizing early warning signs is crucial to prevent data breaches and protect sensitive information.

Traditional, Remote & Hybrid Work: The Future Of Work

Milan Tomas | October 27, 2021 • 8 min read

The shift to hybrid and remote work models is reshaping business landscapes, promising flexibility and access to global talent while posing challenges in communication and team cohesion.

White Label Softphones: Risks & Challenges

Eric Carriere | September 16, 2021 • 5 min read

Exploring the hidden risks and challenges of white label softphones reveals critical insights for businesses navigating modern communication needs and technology integration.

UCaaS Versus CPaaS — Which One is Best For You?

Milan Tomas | March 29, 2021 • 8 min read

Explore the critical differences between UCaaS and CPaaS to determine which cloud communication solution best meets your business needs in a rapidly evolving digital landscape.

7 Tips We’ve Learned For Working from Home in 2024

Eric Carriere | February 4, 2021 • 8 min read

Discover essential strategies for optimizing remote work in 2024, from creating a dedicated workspace to leveraging technology for better productivity and work-life balance.

Pick the Best Cloud Softphone Bundle for Your Company

Rafael Torreblanca | October 8, 2020 • 8 min read

Discover how to choose the ideal cloud softphone bundle for your business, balancing features, security, and customization to enhance your telecommunications strategy.

The Ultimate Guide For Reselling UCaaS Platforms

Rafael Torreblanca | July 10, 2020 • 6 min read

Explore the booming UCaaS market and uncover the strategies that successful resellers use to meet customer needs and drive growth in a competitive landscape.

Top 11 Softphone App Features You Should Know

Rafael Torreblanca | March 4, 2020 • 7 min read

Explore the essential features of softphone apps that enhance communication, boost productivity, and streamline collaboration for businesses of all sizes.

Acrobits and Voyant Are Heading to ITEXPO in February

Rafael Torreblanca | January 28, 2020 • 4 min read

Acrobits and Voyant are set to unveil innovative communication solutions at ITEXPO, highlighting the importance of digital transformation for businesses in a remote work era.

Rich Messaging: What is & Benefits To Your Business

Milan Tomas | January 21, 2020 • 12 min read

Rich messaging, an evolution of SMS, enhances business communication by enabling multimedia content sharing, improving customer engagement, and transforming marketing strategies.

Acrobits Is Joining the Inteliquent Family

Daniel Morales | September 5, 2019 • 2 min read

Acrobits' integration with Inteliquent promises to enhance mobile-first communication solutions, combining award-winning SIP technology with robust UCaaS and CPaaS offerings.

iOS 13 – We Are Prepared

Rafael Torreblanca | August 13, 2019 • 2 min read

Apple's iOS 13 changes to VoIP apps may raise concerns, but a seasoned team is ready to ensure seamless functionality and enhanced privacy for users.

Acrobits Verification / Authentication Program

Tomas Vyskocil | August 9, 2019 • 18 min read

Explore the intricate steps of configuring, verifying, and releasing white-label apps across multiple platforms using Acrobits' Cloud Softphone program, simplifying app development without coding.

What is SIP Communication? Everything You Need to Know

Rafael Torreblanca | July 29, 2019 • 9 min read

Discover how Session Initiation Protocol (SIP) revolutionizes business communications by enabling high-quality, flexible VoIP services that enhance connectivity and collaboration.

Why Your Business Needs a Custom Softphone App

Eric Carriere | June 12, 2019 • 5 min read

Discover how custom softphone apps can streamline your business communications, enhance collaboration, and reduce costs by integrating multiple functions into one efficient platform.

Why Encryption is Mandatory in the Digital Age

Eric Carriere | April 29, 2019 • 6 min read

The rise in cyber attacks has made encryption essential for businesses, as consumers demand secure communications to protect against vulnerabilities and threats.

5 Reasons Why Your VoIP App Needs Mobile Analytics

Rafael Torreblanca | April 25, 2019 • 8 min read

Discover how mobile analytics can revolutionize your VoIP app by enhancing user experience, improving marketing strategies, and guiding product development through actionable insights.

Reasons Why 5G Should Be Part Of Your Business Now

Tomas Vyskocil | April 25, 2019 • 6 min read

The imminent rollout of 5G promises transformative benefits for businesses, enhancing speed, reliability, and innovation across industries, making preparation essential for competitive advantage.

Why APaaS Is The Answer To All Your CPaaS Problems

Rafael Torreblanca | November 8, 2018 • 6 min read

Exploring how aPaaS transforms CPaaS challenges into streamlined, customizable solutions, enabling telecom carriers to enhance service quality without hefty development costs.